Norton Internet Security / Norton AntiVirus

[Phil_D Norton Fighter]

Hi Jennifer,

I am not seeing the authentication code (extremely long alphanumeric entry) in your keywords.

Can you confirm that you uploaded the new information for your keywords meta tag?

[JBrotchie]

Hi Phil,

Try it again..... I just realized that there are a couple places where they could go.  Should be good now, if I did it properly.

[Phil_D Norton Fighter]

Yes, it looks good. I can see it now.

Someone from the Safe Web team will probably post back here to confirm the location.

After that your site will be queued for evaluation.

Thanks!

EDIT: I just noticed that your code has a dash. You mentioned that your original code contained underscores. Was that changed by your program?  Which is correct?

Message Edited by Phil_D on 10-08-2009 12:20 AM

[JBrotchie]

EDIT: I just notice that your code has a dash. You mentioned that your original code contained underscores. Was that changed by your program?  Which is correct?

Originally, I had copy pasted the code into a small box that wrapped it's text around when you came to the end.  I think the program added the dash... almost like when you come to an end of a paragraph line and you do this... "ex-

ample"...

So when you didn't see it initially, I went to another area that the user can add continuously to the box and it goes on and on... so I went to the small box, copy pasted with the dash, into the continuous box.

does it matter?  Should I go back and take out the dash??   The original problem was the .html file name... it had underscores and dashes which was the problem, not the content.

Let me know if I need to take that dash off... I'm so close now to that lovely green circle with the checkmark!

Thanks Phil!

Jennifer

[Phil_D Norton Fighter]

You don't have to worry about the HTML file name. The name is not required when using the meta tag method.

Just be sure that the alphanumeric content is exactly as presented in your email confirmation or from within the HTML file.

[JBrotchie]

Ok, re-did it.  Can you check to see if it's there?

Also, the ShowIt Help Forum will be interested in how I did this.  would you suggest that I tell them to insert the content info into the keyword meta tag file- just as I did.  Then from there, come to this forum and request verification? 

[Nithya · Accepted solution]

Hi Jennifer,

Thanks for adding the auth code in a meta tag on your site.

We have verified owership of your site 'jenniferbrotchie.com' and queued it for analysis.

It should get rated shortly on 'safeweb.norton.com'. 

Nithya 

[JBrotchie]

Thanks Nithya & Phil...

[JBrotchie]

WAHOO! It's there and it's lovely!  Thanks for your help! 

Would you suggest the members of my hosting come to this forum to request verification?  It seems that they are all having the same problems as I was.  Any suggestions would be great.

Thanks again.

[Phil_D Norton Fighter]

Hi Jennifer and congratulations!

I am just a volunteer here. Nithya is the Symantec Employee. I'll try to get some guidance on this and one of us will get back to you.