03-17-2011 07:49 PM
I have had Norton Security Suite for 48 days that I downloaded when I switched to Comcast. This is the first time I have ran into any problems and it says your computer may be at risk. When I try to update the virus definitions none of them update. Can someone please help me out and explain to me why I am running into this problem?
Thank You I greatly appreciatie it.
03-17-2011 11:31 PM
Welcome to the Norton Community Forum
Please try rebooting your computer and then try live update. Thanks.
Success always occurs in private and failure in full view.
03-18-2011 12:23 PM
Thank You. I restarted and it downloaded all the definitons but one didn't download.. All them but Norton 2010 Virus Definitons X64 did not download... How can I fix this?
03-19-2011 01:54 AM - edited 03-19-2011 01:55 AM
Just download it manually(20110318-033-v5i64.exe) from http://www.symantec.com/business/security_response
03-19-2011 01:35 PM
As an aside
sometimes updates must be installed in a specific order
if that order gets changed as they are downloaded one or more may not install
When this happens I just run live update a second [sometimes a third] time and it fixes the problem