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Visitor
Turner21
Posts: 2
Registered: ‎03-17-2011

Virus and Spyware Definitions won't update?

I have had Norton Security Suite for 48 days that I downloaded when I switched to Comcast. This is the first time I have ran into any problems and it says your computer may be at risk. When I try to update the virus definitions none of them update. Can someone please help me out and explain to me why I am running into this problem?   

 

Thank You I greatly appreciatie it.

floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: Virus and Spyware Definitions won't update?

Hello Turner21

 

Welcome to the Norton Community Forum

 

Please try rebooting your computer and then try live update. Thanks.

Success always occurs in private and failure in full view.




Visitor
Turner21
Posts: 2
Registered: ‎03-17-2011

Re: Virus and Spyware Definitions won't update?

Thank You. I restarted and it downloaded all the definitons but one didn't download.. All them but Norton 2010 Virus Definitons X64 did not download... How can I fix this?

 

Thank You

Nerimash
Posts: 218
Topics: 20
Kudos: 23
Ideas: 0
Solutions: 4
Registered: ‎02-25-2011

Re: Virus and Spyware Definitions won't update?

[ Edited ]
dickevans
Posts: 9,256
Registered: ‎04-08-2008

Re: Virus and Spyware Definitions won't update?

As an aside

sometimes updates must be installed in a specific order

if that order gets changed as they are downloaded one or more may not install

When this happens I just run live update a second [sometimes a third] time and it fixes the problem

Dick
Win7x64 SP1 current NIS V20