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Visitor
skirtz
Posts: 8
Registered: ‎12-21-2011

WS.Reputation.1 - is this the best they can come with?

[ Edited ]

I just found out that Norton labels any new sofware as WS.Reputation.1 VIRUS and deletes it after the download.

 

Please can some here answer these questions?

 

1. How Norton users will get to a perfectly fine new file if it is labeled as virus and deleted? 

2. Why Norton ruins businesses by labeling perfectly fine new version of software as virus?

3. Why is Norton LYING to his paying customers and robs them from ability to try and use perfectly fine software?

4. Is that the best they can think of?  Taking customers money for nothing is that the new Norton business model? 

5. Do you pretend to have reputation by scaring people with nonsense and lying about other vendor files and labeling them WS.Reputation.1 ?

 

They have invented this name WS.Reputation.1 to sound like a virus. On their own qweb site they explain they use that label when they DO NOT KNOW ANYTHING ABOUT THE FILE! How can you label file as virus if you acknowledge you do not know anything about it?  Are you running a little scam here?

 

The file in question is posted here:

http://rcflightsim.com/download.html

and NORTON lsten, this file DOES NOT HAVE A VIRYS!

 

PLEASE FIX this right away.

 

PapauZ
Posts: 6,792
Topics: 392
Kudos: 1,025
Solutions: 374
Registered: ‎04-08-2008

Re: WS.Reputation.1 - is this the best they can come with?

Hi,

 

WS.Reputation.1 is usually a false SONAR detection on new softwares. Only a little number of them cause this issue. Unfortunately after the detection you can only go to the quarantaine, and restore the file from it.


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.3.0.12

Atomic_Blast
Posts: 1,135
Kudos: 219
Solutions: 39
Registered: ‎09-05-2011

Re: WS.Reputation.1 - is this the best they can come with?

Hi skirtz:

 

Welcome to the Norton Community.

 

In addition to PapauZ's post, I would like to also suggest that you read the following -

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Clarification-on-WS-Reputation-1-dete...

 

Let us know if this helps you.

 

Thanks,

 

Atomic_Blast :)

"Every day is just another increment on the bell curve of life."
lmacri
Posts: 1,570
Kudos: 631
Registered: ‎05-05-2009

Re: WS.Reputation.1 - is this the best they can come with?

Hi skirtz:

 

As Papauz mentioned, false positives for legimate software shouldn't happen very often - I've only seen two in the four years I've had NIS installed on my computer.

 

Forum administrator Tony Weiss has posted an excellent article here titled Clarification on WS.Reputation.1 Detection which includes:

  • A link here where software developers can submit a Software White-Listing Request to ensure software is tested and white-listed prior to release
  • A link here where home users can submit a report for Detection of a Suspected Clean FIle (False Positive) if they believe their download is safe and would like the file tested and added to the whitelist
  • Instructions for recovering quarantined files and/or creating a scan exclusion in your configuration settings (Settings | Computer Settings | AntiVirus and SONAR Exclusions) if you are certain your file is safe and don't want to wait a few days for the results of a False Positive report.

You may be having problems with the ClearView RC Flight Simulator download either because the software developers neglected to submit their file to Symantec for verification, or because you are one of the first users in the Norton communtiy to download this file, which triggered Norton Insight to flag this file as "untrusted" due to the lack of information about its safety.  As more users in the community download this file, the background Norton Insight task that runs automatically during system idles should automatically update the application rating from "untrusted" to "trusted" and allow the download to go through. You can also perform a manual update of your trust ratings at any time at Performance | Application Ratings.

 

If you don't want to wait for the application trust rating to be updated, you can always file a False Positive report or simply create a scan exclusion for this particular file as PapauZ already suggested.

---------

Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

Visitor
skirtz
Posts: 8
Registered: ‎12-21-2011

Re: WS.Reputation.1 - is this the best they can come with?

[ Edited ]

>As more users in the community download this file, the background Norton Insight task that runs automatically during system idles should automatically update the application rating from "untrusted" to "trusted"he hell ao re they t

 

How can more users download the new program version if the download is deleted? How STUPID this can be?

 

Why the hell I have to whitelist my programs with Symantec? Is this some form of corporate racket? Are you guys hired here to spread more of these lies? You have not respondet to a single of my questions. 

 

This is GARBAGE \and IT STINKS.  Norton is lame piece of garbage and that is why they invented WS.Reputation.1 

 

Instead of a simple warrning that the file is new they lie it is a virus!  Why don't just warn the user the file is new?

Because your have run out of ideas how to make good security software and now you make CORPORATE GARBAGE.

 

Microsoft Security Essentials and AVG are free and work better than the demented software you shill around. 

Your lame Norton software should be deleted because it is  WS.Security.Scum.Bag.#1

 

SendOfJive
Posts: 10,754
Kudos: 4,794
Solutions: 776
Registered: ‎02-07-2009

Re: WS.Reputation.1 - is this the best they can come with?

[ Edited ]

skirtz wrote:

Microsoft Security Essentials and AVG are free and work better than the demented software you shill around.


Microsoft also employs reputation based security in MSE and Internet Explorer 9:

 

http://blogs.technet.com/b/mmpc/archive/2011/03/23/building-reputation-with-microsoft-security-essen...

 

http://blogs.msdn.com/b/ie/archive/2011/05/17/smartscreen-174-application-reputation-in-ie9.aspx

 

 http://blogs.msdn.com/b/ie/archive/2011/03/22/smartscreen-174-application-reputation-building-reputa...

lmacri
Posts: 1,570
Kudos: 631
Registered: ‎05-05-2009

Re: WS.Reputation.1 - is this the best they can come with?


 skirtz wrote

    How can more users download the new program version if the download is deleted? How STUPID this can be?...

 

   Are you guys hired here to spread more of these lies? You have not respondet to a single of my questions.

 

 


 

Hi skirtz:

I'm not sure if you're really interested, but here goes:

Norton products include a feature called Norton Community Watch (NCW) that sends regular reports back to Symantec about installed applications, threat detections, etc. that will flag if a new application receives a high number of download blocks so that Symantec can take the appropriate action.  Users can disable NCW if they don't want this type of feedback automatically sent to the Symantec servers.

 

Usernames for Symantec employees are displayed in bold red font when they post in the forum.  The rest of us are regular (and definitely unpaid) users.

 

If you're unhappy with your Norton product and recently purchased a subscription you could try contacting Norton Customer Support and asking them for a refund.  Contact information can be found here at the bottom of the web page.

---------

Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 8.0.0
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

 

Visitor
skirtz
Posts: 8
Registered: ‎12-21-2011

Re: WS.Reputation.1 - is this the best they can come with?

Microsoft actually detects "bad" application by flagging unwanted or suspicious behavior AFTER analysing and tracing the application. Norton, on the other hand states (on its ow n web site) that if an application is new, it gets assigned WS.Reputation.1 and users are blocked from using the application. In other words, you block ANY new application as a virus!

 

The first is a scientific based approach and the second is LAME attempt to badmouth ALL new programs just because they are new. The next step you can take is to disable Windows from installing ANY program - that will make it safe, based on your demented logic. In that case, what is the Norton value to the users who pay for it? - NONE!

 

The fact is, when you label an application with WS.Reputation.1 you DO NOT KNOW anything about the application, because it is new and your lame software CAN NOT TEST it properly. Application is either GOOD or BAD (malicious). You do not have the technology to tell if it is good or bad, so you tell IT IS BAD (malicious) BECAUSE it is NEW. This reasoning shows:

 

1. Poor judgement, because you label good apps as viruses.
2. Bad technology because you can't really tell good from bad application
3. Bad corporate moral when you libel other perfectly fine products as viruses.

 

 

Atomic_Blast
Posts: 1,135
Kudos: 219
Solutions: 39
Registered: ‎09-05-2011

Re: WS.Reputation.1 - is this the best they can come with?

Hi stirtz:

 

Everything has been nicely explained to you.

Your points have been noted and logged.

 

I would like to suggest that you post your ideas here.

Your opinion would be more highly valued if you refrained from questionable language.

 

Happy Holidays!

 

Atomic_Blast :)

"Every day is just another increment on the bell curve of life."
Visitor
skirtz
Posts: 8
Registered: ‎12-21-2011

Re: WS.Reputation.1 - is this the best they can come with?

It will be responsible if you can report here of CONCRETE steps taken to remove this QUESTIONABLE behavior. You can not pretend to be "defender" from viruses if your own application acts as a virus.  WS.Reputation.1 is a CORPORATE LIE designed to trick users you are doing something of value for them, while you are deploying poor logic and represent to the user ANY new application as a virus.  You may not like my language, but I speak the truth. Norton actions related tpo invented WS.Reputation.1  are despicable, and I do not see here any attempt to fix this. I hope some other company sue you for libel and gets your questionable shop closed for good.