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Posts: 4
Registered: ‎11-09-2010

Warning of high memory use

Hi, since I uploaded further Norton facilities as instructed by norton I have been getting a pop up box warning of 'High Memory Use by Firefox'..  What does this mean?  and why now?  Someone suggested that Norton is the problem with all it's processes.  I have only just paid for my yearly subs so loathe to uninstall at the moment.

all advice welcome


Posts: 9,862
Kudos: 2,965
Solutions: 293
Registered: ‎11-21-2008

Re: Warning of high memory use

I'm wondering if what you are seeing is actually a Norton popup warning of high memory usage by Firefox.  At this moment NIS is only using 11,000k of memory, whereas Firefox is using 81,000k of memory.  Have a look in your task manager, and click on "show processes from all users"

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
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Posts: 1,795
Registered: ‎11-16-2009

Re: Warning of high memory use

Norton warns when it [b]thinks[/b] the memory usage is high. Firefox is well coded, however, and uses memory efficiently. If you don't notice anything yourself, any crashes or slowdowns, just ignore it. Memory is meant to be used.

Posts: 10,392
Topics: 227
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Solutions: 379
Registered: ‎12-14-2008

Re: Warning of high memory use

HI victorpotts,


Welcome to the Norton Community.


When NIS pops up a performace alert it should tell you which application the warning is about. If you find that you get too many of these warnings you can go into NIS Misc. Settings and under Performance Monitoring set Resource Threshold Profile for Alerting to HIGH.


This feature of NIS is new to 2011 and will probably need some tweaks over time to get it just right.


You might be interested in the following Norton product Idea which talks about this feature:


Hope this helps.


Best wishes.


Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS Vers.
Posts: 4
Registered: ‎11-09-2010

Re: Warning of high memory use

Thanks everyone.   I now feel confident.