09-24-2011 03:59 PM - edited 09-24-2011 04:00 PM
Is it just me? Can you please check! I'm getting worried. It's giving me error 8920, 223.
Norton Internet Security
19.1.1.3
Error: 8920, 223
Windows 7 Home Premium
7601.17640.amd64fre.win7sp1_gdr.110622-1506
Norton Autofix Results: 0 item(s)
Solved! Go to Solution.
09-24-2011 04:00 PM
It's not just you... same issue here... gonna keep trying Live Update.
09-24-2011 04:01 PM
can confirm this.
Error Updates Web Protection Definition and x64 Virus Definition... both red X
09-24-2011 04:02 PM - edited 09-24-2011 04:06 PM
Restarted PC and virus definitions went through. But web protection defs still failing.
Larger view: http://i54.tinypic.com/o8sbd5.png
Edit: Don't know if this is much useful but found this in log:
Category: Norton Error Reporting
Date & Time,Risk,Activity,Status,Recommended Action,Error Time,User Name,Error ID,Module ID,Feature,Error Code,Product Version,Product Name,Error Description,Computer Name
2011-09-24 23:53:57,Medium,Norton Internet Security has encountered an internal program error.,Error,Find more information on the Symantec website at www.symantec.com/support,2011-09-24 23:53:57,,223,8920,,0x00000000,19.1.1.3,Norton Internet Security,Norton Internet Security has encountered an internal program error.,[computer name redacted]
09-24-2011 04:06 PM - edited 09-24-2011 04:10 PM
I have the same issue:
Norton Internet Security
19.1.1.3
Error: 8920, 223
Windows 7 Professional
7601.17640.amd64fre.win7sp1_gdr.110622-1506
Norton Autofix Results: 0 item(s)
Here is a picture of the error:
09-24-2011 04:18 PM - edited 09-24-2011 04:19 PM
Glad it's not just me. Now over to you Symantec
I have submitted all the logs by running Norton Community Watch.
09-24-2011 04:25 PM
Norton Internet Security
19.1.1.3
Error: 8920, 223
Same problem over here!! :(
09-24-2011 04:27 PM
Same with NIS 2011 too! I tried NIS2012 but removed it from both of my computer!![]()
09-24-2011 04:28 PM
What's failing for you guys? Virus defs, web protection updates, or both? I'm suspecting a faulty update.
09-24-2011 04:36 PM
web protection updates FAILS!
