07-09-2010 09:12 AM
I have a site to be verified but it won't have it, keeps telling me to upload the html file or add the meta tag.
I've removed the site from the profile and readded more than once, used the html file downloaded directly from the profile page and added the html tag but still getting the same. Please can a Norton bod check it: crestacarpets.co.uk
Thanks
07-09-2010 09:15 AM - edited 07-09-2010 09:15 AM
Hi meowdes,
I will ask our Safe Web Guru Phil_D to have a look at your website and give you further instructions. Thanks for your patience :-)
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07-09-2010 09:26 AM
Hello meowdes and welcome!
The Safe Web meta tag appears to be properly formatted and placed on your home page.
I will notify the Safe Web team of your issue. Please allow them a day or two to respond back to you in this thread.
In the mean time, could you double check that the URL you submitted to Safe Web exactly matches your website address, letter for letter?
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Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
07-09-2010 09:40 AM - edited 07-09-2010 09:41 AM
Thank you.
Phil, yes it does match. Meant to say I used the URL directly from the email to check the HTML file contents as well so that has it OK :o)
07-09-2010 09:50 AM
Thanks for confirming that.
Hang in there, the Safe Web team will be along to check the code for you.
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
07-09-2010 10:04 AM
Hi meowdes,
I have verified ownership & queued up your website 'crestacarpets.co.uk' for analysis, soon new rating will be reflected in safeweb.norton.com.
Rajesh
07-09-2010 10:10 AM
Wow! Under an hour!
Great customer service, Rajesh!
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
07-09-2010 11:00 AM
Great stuff, thanks very much Rajesh!
