01-28-2011 07:40 AM
I'm trying to verify site ownership through norton safe web. Because when searching on google, my site has the grey "?" icon, instead of having the green 'site is safe' icon. I don't want to scare people, so I registered for norton safe web and submitted my site. They instruct me to copy and paste a small line of text to the <head> section before the <body> of my home page. But there is no such options available in wordpress.com and I don't have ftp access as well. So I tried to create a new page and pasted it. Didn't work. So I tried putting the meta tag code they gave in the widget area. That apparently didn't work either. Any help would be appreciated. I pretty new in these stuff. Help please!
Solved! Go to Solution.
01-28-2011 08:19 AM
Hello Ezdelights
Welcome to the Norton Community Forum
Can you please give us the exact name of your site? That would be the first step. After that I can tell our resident expert to check it out and provide further instructions. Thanks.
Success always occurs in private and failure in full view.
01-28-2011 08:19 AM
Hello Ezdelights and welcome!
I understand your situation and can offer some solutions.
With a Wordpress site, you may not be able to place the meta tag correctly. If you have created a new page with the Norton safe Web code, that may allow for manual verification by the Safe Web team.
In your next post, please supply the address of your website home page and also the address of the new page with the Safe Web content.
Thanks!
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Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
01-28-2011 08:40 AM
Hello Phil
Looks like we tied this time. Are you ready to build an igloo with all our snow?
Success always occurs in private and failure in full view.
01-28-2011 08:41 AM
Yep! ![]()
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
01-28-2011 09:14 AM
01-28-2011 09:29 AM
Okay, thanks for the homepage.
Ezdelights wrote:
So I tried to create a new page and pasted it.
Is this page available? Somehow we need to see your 128 character authentication code.
Thanks!
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
01-28-2011 09:42 AM
Hello,
I've gone through the verification process once again and didn't succeed as well.
Here's the page I've created.
http://ezdelights.com/about-me-2/1596-2/
Thanks alot for your help!
01-28-2011 09:58 AM - edited 01-28-2011 10:02 AM
Sorry to ask you to do a bit more, but on that new page, could you copy and paste the 128 character Norton Safe Web authentication code?
What we are doing now will not allow for the automated verification, but will assist the Safe Web team in manually verifying ownership.
Let me know when that is complete. The code will only have to appear there for a few days.
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
01-28-2011 10:19 AM
Hope you are able to view the page and the said 128 character Norton Safe Web authentication code as well. Here's the address;
http://ezdelights.com/about-me-2/1596-2/
Thanks,
