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icekool
Posts: 40
Registered: ‎01-23-2010

Why can't Symantec give existing users a half decent deal on sub renewals

[ Edited ]

It is a shame that Symantec has to be so expensive here in the UK, I clicked on the express renewal button the other day only to find the price for 1 year @ £39.99........Buying a new boxset on Amazon usually costs around £22 - 24 and in the case of other market leaders, often around £17.

 

Also nowadays, many of the free versions by the likes of Avira & others, including Microsoft Security Essentials, are very good products.

 

Are there any times where an existing user can get a fair deal coming up to their end of subscription period???, I am NOT paying 40 quid for 1 year................let me re-phrase that nicely...........

 

 

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floplot
Posts: 9,952
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Registered: ‎04-11-2009

Re: Why can't Symantec give existing users a half decent deal on sub renewals

Hello icekool

 

You do not have to renew by using the Symantec Store. You can buy the product at any reputable place and all you have to do is put the new key into the product a day or two before it expires. You can even buy the 2009 or 2010 version and use that key to renew. You can check the ads in stores or online as long as it's a legal, brand new and unused version of the program.

 

Please just remember to enter the new key just before your subscription ends and check to see that it is a 3 pc version if that is what you need. Another thing to make sure of is that you get your program from a place that sells it in English if that is the language that you want. For example, don't buy the program from France because then you will end up with a French version when it comes time to upgrade to 2011.

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AllenM
Posts: 10,212
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Registered: ‎12-14-2008

Re: Why can't Symantec give existing users a half decent deal on sub renewals

Hi icekool,

 

It is very common for 3rd party vendors to sell a product for a lower price than the manufacturer themselves. In fact I don't think you will find very many examples of where this is not the case.

 

You can always feel free to purchase from another vendor where you can get it for a lower price. You then only need to hit Renew(NIS 2011) or Express Renewal (NIS 2010 and earlier) and enter the new product key which you purhcased elsewhere.

 

It is recommended to do this a couple of days or so before your current subscription expires since it starts your subscription period over with your new product key.

 

Hope this helps.

 

Best wishes.

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
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Sea_Monster
Posts: 470
Registered: ‎06-19-2008

Re: Why can't Symantec give existing users a half decent deal on sub renewals

As problem with me. 

 

live somewhere in Asia and find that NIS2011 (subscription upgrade) is more expensive locally. Especially for 3 users policy.

 

Therefore, I buy it from Symentec Store in the USA.  It gives me at least 30-40% cheaper for 3 users then my local online Symentec Store.

 

Shop around.

 

 

floplot
Posts: 9,952
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Registered: ‎04-11-2009

Re: Why can't Symantec give existing users a half decent deal on sub renewals

Hello Sea_Monster

 

That's ok as long as you don't mind having the program in English as opposed to the language spoken wherever you live in Asia. It looks like having the program in English wouldn't be a problem for you.

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Sea_Monster
Posts: 470
Registered: ‎06-19-2008

Re: Why can't Symantec give existing users a half decent deal on sub renewals


floplot wrote:

Hello Sea_Monster

 

That's ok as long as you don't mind having the program in English as opposed to the language spoken wherever you live in Asia. It looks like having the program in English wouldn't be a problem for you.


Of course, English is a language that is universally used and the user was from UK, so I thought I add my comments.

 

 

brummie
Posts: 257
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Registered: ‎10-20-2008

Re: Why can't Symantec give existing users a half decent deal on sub renewals

Well, I bought a Greek version here in Cyprus for NIS2010, I don't think it matters what language it is in as long as he is only entering the product key on renewal from the disc! I have another 30 days before my subscription is due and that is what I shall be doing. I bought it for about half the price you would pay from the UK. Of course, if you buy a foreign language version and then load from disc, then you get the language that you bought.

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mo
Posts: 1,674
Registered: ‎08-18-2008

Re: Why can't Symantec give existing users a half decent deal on sub renewals

I wish it were cheaper buying from Symantec than having to chase a bargain in the real world:smileyhappy:

Lucky you sea monster,from what I am learning on the internet English is the communication language between countries...I wish I could speak another language other than English as some of you guys can:smileywink:

Cheers Mo
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DaveH
Posts: 4,689
Registered: ‎01-06-2010

Re: Why can't Symantec give existing users a half decent deal on sub renewals

Here in the US we have a real big car manufacturer called General Motors.  They have maybe thousands of dealerships.

If they were to start selling cars and trucks directly to the public at a lower price then the dealers, then they would have a very hard time finding any new dealers.

 

The same concept goes for software, if Symantec sold products for less, then nobody else would sell it and it would have a lot less market exposure with a smaller customer base.

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Tywin7
Posts: 1,465
Registered: ‎09-02-2010

Re: Why can't Symantec give existing users a half decent deal on sub renewals


DaveH wrote:

Here in the US we have a real big car manufacturer called General Motors.  They have maybe thousands of dealerships.

If they were to start selling cars and trucks directly to the public at a lower price then the dealers, then they would have a very hard time finding any new dealers.

 

The same concept goes for software, if Symantec sold products for less, then nobody else would sell it and it would have a lot less market exposure with a smaller customer base.


 

 

And that's why GM goe bankrupt...or almost went bankrupt . Ha ha.

 


 

Yeah also Amazon and other retailers sometimes sell bulk so they tend to have discounts offered to them.  In addition, as with NIS10, the stores want to clear the shelf to make space for NIS11 so they sell at a lost. Selling at a lost is better than getting nothing..

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I'm not a Symantec employee and my posts do not represent the views of Symantec.