Norton Internet Security / Norton AntiVirus

[Newbie1000]

I picked up Norton Internet Security 2010 on a closeout sale.

I did not think to ask before, will it work with Cisco VPN ?

Someone please let me know.

I still have a few days in which I can return it unopened.

TIA

[AllenM Norton Fighter]

HI Newbie1000,

Welcome to the Norton Community. What is your version of NIS 2010 from Help & Support > About? Also what OS and SP do you have and is it 32 or 64 bit?

I don't have Cisco VPN but I do have a Citrix VPN client which I use to work from home quite freqently.

NIS should not cause any problems with VPN at all. At worst you might have to set a firewall rule but in the vast majority of cases this is not necessary either as NIS is very good in the "automatic" mode in determining which applications need Internet access.

Also, please be aware that if you are entitled to a free upgrade to NIS 2011 if your subscription is current. You can download NIS 2011 from here. If everything is working properly with NIS 2010 then you can simply upgrade over the top of your current version. It should automatically pick up your NIS product key from your current version.

As a precaution you can back up your Identity Safe by following the procedure here and make note of your NIS product key which you can get from your Norton Account.

Also, just to make sure. Do you have any other security software installed besides NIS?

Hope this helps.

Best wishes.

Allen

[Garret_Polk]

I know it works with Cisco VPN 4.8 .

[yogesh_mohan]

It works with Cisco VPN client 5.0 as well. Here is my suggestion - you can install latest version - NIS 2011, and activate it using the Product Key of NIS 2010 from the CD cover. You can download the latest version from the following link:

http://www.norton.com/nis11

Try installing it, and you can continue using it as trial for few days, no need to activate it using the NIS 2010 Product Key during the trial period. Check if you have any problem in using VPN with NIS 2011 and report back. If you are able to use it, then go ahead with activation using the NIS 2010 product key, and continue using the NIS 2011 product.

Yogesh

[Newbie1000]

Thank you, everyone, for the very helpful replies.

I have not installed the program yet so I do not know the exact version I have. I am running XP Pro SP2 32 bit.

I have written firewall rules in earlier versions of NIS (around 2002) and in ZoneAlarm recently which I am migrating away from because it blocks remote access to shared disk drives and no one seems to have a work around and Checkpoint seems uninterested in solving the problem.

How difficult is it to write custom firewall rules in the 2010 / 2011 versions of Norton Internet Security ?

Thank you for the links to the 2011 version. I think that letting you upgrade right away is really a very good policy for Symantec, especially since many of the competing products allow you to do that also.

I keep Spybot Search & Destroy on my machine, but I do NOT run any of the "Resident" parts like Tea Timer nor SD Helper. I save it for batch scans in case I get a particularly bad bug.

My Cisco VPN is version 4.8 so I am really glad to know that there is at least one Symantec Employee who can help me make mine work.

I am also glad to know that 5.0 works, just in case I have to upgrade in the near future.

Installing the 2011 version and using the 2010 CD Key sounds like a cleaner way to go. Thanks for that tip.

I definitely came to the right forum.

Thanks again.

[AllenM Norton Fighter]

Hi Newbie1000,

In the vast majority of cases NIS should not have to be configured with a custom firewall rule to allow VPN software to function correctly. It has a good automatic mode which should determine that the software needs access and is authorized and it should work seamlessly.

You mention having had Norton 2002 in the past, things have much improved since then.

In the unlikely event that you do have a problem it is quite easy to set up a custom firewall rule and we can certainly help with that.

Hope this helps.

Best wishes.

Allen

[Newbie1000]

Thank you for your reply.

Yes, all of this information does help a lot, and I really appreciate everyone taking the time to respond to me, and giving me all of these very useful suggestions.

Regards,

Newbie1000

[AllenM Norton Fighter]

Hi Newbie1000,

You are most welcome.

Best wishes.

Allen