10-21-2010 03:04 AM
10-21-2010 04:41 AM
Version 2008 is very old version . Perhaps you may know , but currently we have Norton 2011 available . After 2009 (including version 2011) Norton products are much better , smaller , lighter ...
If you know about version 2011 , is there any reason for you not to update to it ?
As long as your subscription/license is active and valid , you are entitled to a free upgrade to the newest version .
I recommend you first use Symantec Norton Removal tool - get from www.symantec.com/nrt
, then download your Norton version and install it :
Let us know the final result after that
10-21-2010 05:24 AM
Welcome to the Norton forum!
Antivirus is not the culprit here. "error 0x000021 Logon terminated unexpectly 0x00000" is a Windows error. It would be easy for us to help, if you provide us the complete details of the error message (error message/error code). You can also go through the following link and look for help:
10-21-2010 11:32 AM
Please try running the program that Delphinium suggests in the post that is marked as the solution in this thread. It may give you the cause of your windows problem and it should tell you why you had the blue screen. Thanks. Thanks also to Delph.
Success always occurs in private and failure in full view.
10-21-2010 11:44 PM
11-08-2010 12:44 AM
last friday (5/11/2010) I update NIS and suddenly it found a troyan in my PC, exactly the virus named Troyan.generic, NIS removed the file WINJTY32.DLL and the registry key related, after that no problems, all is OK !
I update NIS sever time after the rise of the problme, was I so unlucky to be shoot by an unknow virus till to last fiday ?
All good what ends good........... (is so in english ?)