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Newbie
ajtesciuba
Posts: 2
Registered: ‎12-29-2012
Accepted Solution

Windows 8 Start Screen tiles not responding

Since installing NIS 20.2.0.19 on Windows 8, various tiles on the start screen have stopped working.  eg Store, Music, Mail.  The tile rotates and fills the screen and those dots go round in circle for a while, but then ..... nothing.  Is this some firewall issue?

 

Most other apps work OK

 

Thanks

 

Tony

dickevans
Posts: 12,436
Registered: ‎04-08-2008

Re: Windows 8 Start Screen tiles not responding


ajtesciuba wrote:

Since installing NIS 20.2.0.19 on Windows 8, various tiles on the start screen have stopped working.  eg Store, Music, Mail.  The tile rotates and fills the screen and those dots go round in circle for a while, but then ..... nothing.  Is this some firewall issue?

 

Most other apps work OK

 

Thanks

 

Tony


Welcome Tony,
I've had some delays but nothing like what you describe. I doubt that it is a firewall issue. Please continue to troubleshoot the system and see if you can get any error messages or more specific indications of a problem.

Thanks

Dick
Win7x64 SP1 current NIS V21
Newbie
ajtesciuba
Posts: 2
Registered: ‎12-29-2012

Re: Windows 8 Start Screen tiles not responding

Thanks so very much for replying so quickly!

 

I think it must have been just a coincidence that this (seems to have) happened after installing NIS.

 

I uninstalled NIS and still had the problem.  So I "Refreshed" my Windows 8 installation (a new concept in Windows 8 - short of a full Windows reinstall).  Then reinstalled NIS and everything is now fine.

 

So I suspect not an NIS issue.

 

Thanks again

 

Tony

Newbie
totfit
Posts: 1
Registered: ‎01-13-2013

Re: Windows 8 Start Screen tiles not responding

I noticed that this was "solved", but I believe it an issue still and think that it may be mine. I have Windows 8 Pro 64 and have had to do a system refresh twice to restore mouse wheel panning on the start screen and had issues the second time with some tiles not responding. It occurred each time after installing Norton from Comcast. I can't be positive or that it may not have something to do with a combination of that and my nVidia GT120 card and drivers. Anyway I am having issues and looking for similar issues. I have not reinstalled Norton and thus far after the refresh, my start screen is fine.I am really just gathering more data at this point. Unfortunately, my log files dissappeared with the refresh.

huwyngr
Posts: 21,798
Topics: 1,038
Kudos: 2,858
Solutions: 379
Registered: ‎04-13-2008

Re: Windows 8 Start Screen tiles not responding

Not just in WIndows 8 but I'm amazed how often a reinstall / update of video drivers fixes things that seem to have nothing to do with video!

 

I see they just issued a new drive -- do you have that one?

 

 

GeForce 310.90 Driver  January 5, 2013

 

Whether it will help or not I guess on can only find out by trying



Hugh