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Bot Obliterator
Quads
Posts: 13,255
Registered: ‎07-21-2008

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009

Yep, to make sure MBAM does not re-detect

 

Also your MBAM log is cut short on paste bay.

 

Quads 

Contributor
pmb1973
Posts: 19
Registered: ‎06-16-2009

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009

Ok... I'll rerun MBAM and post the new logfile on pastebay.
_________________________________________________________________
pmb1973

"Si vis pacem, para bellum."
Contributor
pmb1973
Posts: 19
Registered: ‎06-16-2009

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009

[ Edited ]

Yay!  No malicious items were detected!   http://www.pastebay.com/22852

 

Now what?  Install Norton?  (I'm a little excited!  lol)

 

 

*** ADDITION to MESSAGE ***

I clicked the "Quarantine" tab, and there are 855 objects in quarantine... do I need to delete these?

Message Edited by pmb1973 on 06-17-2009 11:52 PM
_________________________________________________________________
pmb1973

"Si vis pacem, para bellum."
Bot Obliterator
Quads
Posts: 13,255
Registered: ‎07-21-2008

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009 (UACd.sys)

Yep, delete the Quarantine objects

 

Now going from 2008 to 2009, do you have the product code written down so you don't loose it, cos it a good idea to use the Norton Removal Tool  before installing 2009.  Well that is the way I understand it.  You could try installing over the top.

  

 

Quads 

SendOfJive
Posts: 9,905
Kudos: 4,193
Solutions: 706
Registered: ‎02-07-2009

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009 (UACd.sys)

Under the circumstances (a failed installation) the Norton Removal Tool is recommended to make sure no corrupted files remain.
Contributor
pmb1973
Posts: 19
Registered: ‎06-16-2009

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009 (UACd.sys)

[ Edited ]

I actually already deleted all the quarantined items... have JUST finished installing NIS 2009!!!

 

Guys (especially Quads), Thank you SO SO much!! I couldn't have done any of this without you!!!

 

Just so it will pick it up on a search:


[removed links] 

 

Thanks again guys!!!

 

[edit: removed malicious links per the Participation Guidelines and Terms of Service. Please do not post links to malicious websites]

 

Message Edited by Tim_Lopez on 06-17-2009 09:30 PM
_________________________________________________________________
pmb1973

"Si vis pacem, para bellum."
Bot Obliterator
Quads
Posts: 13,255
Registered: ‎07-21-2008

Re: Windows Vista locks up after upgrade from NIS 2008 to NIS 2009 (UACd.sys)

No Problem

 

Quads