12-01-2012 07:48 AM
Whenever my PC is idle for 15 or more minutes, I receive the following error. It happens often during the day and night. This never occurs when I am working in any program.
Windows has recovered from an unexpected shutdown
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
The Microsoft.answers.com forum requested the following from me
The output of MSinfo32
The dmp files from the windows\minidump directory
Their conclusion is as follows
Blamed on Your Symantec.
Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
Before I do this, does anyone have any suggestions? This started about 4 days ago and I’ve had Symantec running for over 6 months without issue.