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Newbie
fghj55
Posts: 1
Registered: ‎07-06-2009

Won't uninstall

Norton Internet Security will not uninstall for some reason after I did system restore.
Volunteer
Vineeth
Posts: 1,658
Registered: ‎07-31-2008

Re: Won't uninstall

[ Edited ]

Did you try running Norton Removal Tool? If not, please run it from http://www.symantec.com/symnrt

 

Vineeth--

 

I would like add that Norton Removal Tool will remove any Norton product that you have installed on your computer. Also select your Norton product from the link before you download the tool. This will give you an option to reinstall the latest product after running the tool.

 

{Added more info about NRT}

Message Edited by Vineeth on 07-06-2009 05:00 PM
Regular Contributor
ialexandra73
Posts: 73
Registered: ‎10-29-2008

Re: Won't uninstall

start the pc in safemode first ...

 

 open search option --and search in all the pc  for the -first  for  symantec and  after for  norton

delete all the find folder or file

 

To remove Symantec registry keys

  1. Click Start > Run.
  2. Type the following:

    regedit
     
  3. Click OK.

In the registry editor, search for  the following key:symantec --delete all of them

 

 

run again the nrttool for symantec

 

 

and also run the ccleaner and search and delete the file first and after for regisrty

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Won't uninstall


Vineeth wrote:

Did you try running Norton Removal Tool? If not, please run it from http://www.symantec.com/symnrt

 

Vineeth--

 

I would like add that Norton Removal Tool will remove any Norton product that you have installed on your computer. Also select your Norton product from the link before you download the tool. This will give you an option to reinstall the latest product after running the tool.

 

{Added more info about NRT}

Message Edited by Vineeth on 07-06-2009 05:00 PM

This is the best and most easy solution

"All that we are is the result of what we have thought"
Tony_Weiss
Posts: 8,040
Topics: 574
Kudos: 2,048
Solutions: 321
Registered: ‎04-07-2008

Re: Won't uninstall


ialexandra73 wrote:

In the registry editor, search for  the following key:symantec --delete all of them


Manually editing the registry should always be a last resort, after every other option has been exhausted. Additionally, I would only advise manually editing the registry if you have experience with the registry, AND have created a backup of the registry. I would also be wary of Registry Cleaning software to remove the Norton product from your system.

 

Like other users on this thread, I too would recommend using the Norton Removal Tool: http://www.symantec.com/symnrt

 

It has been designed with one purpose: to remove all Norton software from your system.

Tony Weiss
Norton Forums Global Community Manager
Symantec Corporation