Word and Outlook 2003 Slow after NIS2009 Install

agmns · ‎08-13-2008

I have installed NIS2009 on 6 machines and all work fine except 1. They are all laptops running WinXP SP2 or SP3 and the problem machine is SP2.

Since installing when you type into a word document the display of the typing is very slow or falls behind by 5 to 6 words. In Outlook you double click on an e-mail to open it and the hourglass sits for up to 30 seconds before the e-mail opens.

Neither of these problems were noticed with NIS2008I
If you disable NIS temporarily the problem disappears for the duration the NIS is disabled.
I have used the Norton Removal Tool and reinstalled NIS2009 and the same problem occurs.

The ONLY difference in the install was that after the original 2009 install I chose the option to install Parental and Privacy Controls thru the settings area of NIS2009. The install of this feature hung and the laptop had to be rebooted. I did not choose this option again after the 2nd install of NIS2009.

Suggestions?

Thanks in advance for any help!!

AGMNS

Stu · ‎04-08-2008

Do you have the Office scan checked? What happens if you disable this?

"All that we are is the result of what we have thought"

agmns · ‎08-13-2008

Stu, office scan is checked and I will disable it the next time I am at that machine and try that. I'm not sure why this machine would be different as it is enabled on the other 5 machines as well.

AGMNS