Norton Internet Security / Norton AntiVirus

[n1co]

Hello there! I would really appreciate if someone out there could help me.

I have just downloaded NIS 2012 (v. 19.6.2.10) and installed it on a Windows XP3 SP3 system. The program is registered and OK, but it displays a wrong message: "system status: at risk."   When I click on it, it says: " your virus & anti-spyware definitions are not up-to-date". But the problem is that my definitions are up-to-date!!  I say this because on Live Update - Last update: it says that the program was updated some minutes ago.

When I click on the message saying the error , in order to Fix it,  it opens Norton Live Update. But it says that the program is already updated (obviously, I had successfully updated the system just some minutes ago). Unfortunately, the "Fix now" box says: "Fix not Completed". So, the annoying red error message on my Norton continues saying that the system is at risk.

How can I solve this error message?

Thanks in advance !!!

[Krusty13]

Hi n1co,

Please reboot your system and manually run Live Update again.  Keep running Live Update,  rebooting if required until no updates are available.  Let us know the result.

Thanks,  Dave.

[SendOfJive Norton Fighter]

Also, make sure that your system time and date are correct.

[SUBASH_PRABU Symantec Employee · Accepted solution]

Hi

   Please check the Time/Date in your Computer and make sure it is correctly configured. Once you're done with it download and run the manual updater from here --> Restart --> Then Run the Live Update and check.

[n1co]

Thank you very much for the replies, guys.