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checo
Posts: 198
Topics: 102
Kudos: 3
Solutions: 6
Registered: ‎06-07-2009

YOU SHOULD HAVE THE IDENTITY PROTECTION IN EXTENSION CHROME NORTON ENABLE?

OR NOT 

 

I HAVE NORTON DNS AND NORTON INTERNET SECURITY 2013 , BUT WHEN I OPEN THE CHROME I NOTICE THE EXTENSION OF NORTON IS CRASH SOME TIMES OR SLOW DOWN THE CHROME TO OPEN SOME FLASH PAGES.

dickevans
Posts: 12,352
Registered: ‎04-08-2008

Re: YOU SHOULD HAVE THE IDENTITY PROTECTION IN EXTENSION CHROME NORTON ENABLE?

Hi,

Can you provide us with some more information about your system? Operating system, version of your Norton product, version of Chrome you are running, the exact wording of any error messages you are seeing?

Thanks

Dick
Win7x64 SP1 current NIS V21
checo
Posts: 198
Topics: 102
Kudos: 3
Solutions: 6
Registered: ‎06-07-2009

Re: YOU SHOULD HAVE THE IDENTITY PROTECTION IN EXTENSION CHROME NORTON ENABLE?

Windows 7 Home Premium x64 bits

 

Intel core i3 1.40 Ghz

8 GB of RAM

500 HARD DRIVE

 

CHROME VERSION

 

Version 22.0.1229.79 m

 

NORTON INTERNET SECURITY 2013 VERSION 

 

20.1.1.2

 

AND THE ISSUE IS 

 

WHEN I TURN ON THE LAPTOP AND TRY OPEN CHROME IS STOP FOR 25 SECONDS AND COMEBACK TO NORMALLY 

BUT SOMETIMES I HAD TO CLOSE CHROME AND REOPEN AND ITS OPEN NORMALLY. THIS HAPPEN WHEN I HAD THE NORTON IDENTITY PROTECTION ENABLE.