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Visitor
TegusUK
Posts: 6
Registered: ‎02-17-2010
Accepted Solution
NIS 2013 coExport.exe

Hi,

 

My version of NIS2013 is still current.  I wish to obtain a .csv copy of my vault but have been unable to find the coExport.exe.

 

From another post I understand that this file only worked/showed when NIS had expired, but since version 2011 that is not the case.  Could someone point me in the right direction as to where this file resides.

 

Thank you.

Regular Contributor
Rousseau32
Posts: 76
Registered: ‎01-28-2013
IPv6 settings with a IPv4 ISP

My ISP is still using IPv4, so for my situation should I set the smart firewall setting  "Automatic Learn IPv6 NAT Traversal Traffic" to OFF? Thanks

Visitor
bdearolf00
Posts: 1
Registered: ‎08-16-2013
The Norton icon disappears on startup but will return on re-boot
 
Spyware Scolder
Robby
Posts: 325
Registered: ‎07-29-2009
NIS Won't Load or Run

Have had no crashes or computer problems lately, but for the last week or so, NIS 2013 will not load on Windows start, does not appear in the Sys Tray, and can't be executed from "Programs" in the Start Menu. If I do a Restart in Windows it does show up though.

 

Any ideas on how to fix this? I guess uninstall/reinstall -- but that's a real hassle (esp LU's). And usually the advice on the Forum here is to use NRT -- but that takes out GHOST and NU too. Or, has NRT gotten "smarter" about this now?

 

Tks for any help.

 

 

Robby

NIS2013,GHOST15,Win XPSP3,200417"Toshiba laptop,3.2GHz,2.0GB(max),80GB(C),80GB(F)GHOST.
Visitor
carlospwm
Posts: 1
Registered: ‎08-16-2013
I can´t install Norton on Windows Vista Business

When i tried to install Norton on Windows Vista Business with Service Pack 1, a window appears telling me that my operating system is not compatible with the product. How can I solve this problem?

Visitor
TowelFox
Posts: 2
Registered: ‎08-16-2013
Not sure if my product key is legitimate
[ Edited ]

Hi.

 

I recently bought an NIS 2013 key on eBay as my subscription was about to run out. I have bought legitimate keys on there in the past, but I'm not sure about my current subscription.

 

The user claims to be a "Symantec partner", if there is such a thing. The account is registered as a business account and all it sells are NIS product keys. I bought the key and it registered fine - no problems during activation, the correct number of days on the subscription and everything, but I kept getting emails from Norton telling me that my subscription had expired. I logged into my account to find that my key wasn't registered to my account.

 

If I click the Account link in the NIS 2013 client, it launches my browser and takes me to the login screen, but the email address field has someone else's email address in it.

 

The key was sent via email along with instructions on how to download the client from the Norton website, although I didn't follow those as I already had the client installed. Is it possible that the person bought the keys and is selling them legitimately or have I been scammed? If so, do I need to buy a new product key? Everything seems to work as it should, but I don't feel comfortable at the thought of using something illegitimately.

 

Thanks.

Visitor
PMac
Posts: 1
Registered: ‎08-14-2013
Accepted Solution
How do you block programs from internet access in NIS 2013
 
Contributor
timhar47
Posts: 20
Registered: ‎02-10-2013
Accepted Solution
Symantec Endpoint Protection versus Norton Security Suite

I have a work laptop with the 'Symantec Endpoint Protection' system on it. I was wondering how this compares at all to the 'Norton Sec Suite' (comcast) as to ask - is one more better than the other?

 

Tim

Contributor
milen15
Posts: 24
Registered: ‎02-27-2011
NIS Firewall Non-stop inbound connection - Default Block Microsoft Windows 2000 SMB TCP port 445
[ Edited ]

Hi guys:) I'm runing win7x64 with nis 2011 and have a lot incoming connection on TCP 445, with the IP address changing every 2 tries and very frequently. I scan my pc with norton and with malwarebytes show my pc is clean. Here is log:

 

Date & Time,Risk,Activity,Status,Recommended Action,Category
15.8.2013 г. 11:21 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (112.218.21.197, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:21 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (112.218.21.197, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:20 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (84.228.225.159, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:20 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (84.228.225.159, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:19 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (184.106.251.114, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:19 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (184.106.251.114, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:19 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (61.199.142.94, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 11:19 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (61.199.142.94, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 10:42 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (110.139.177.150, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 10:42 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (110.139.177.150, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 09:21 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (61.56.154.23, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 09:21 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (61.56.154.23, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 09:17 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (210.0.133.87, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 09:17 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (210.0.133.87, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 09:14 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (216.249.76.53, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 09:13 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (216.249.76.53, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 08:35 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (113.197.179.44, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 08:34 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (113.197.179.44, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 08:34 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (86.52.195.216, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 08:34 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (86.52.195.216, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 08:32 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (61.59.250.87, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities
15.8.2013 г. 08:32 ч.,Info,"Rule \"Default Block Microsoft Windows 2000 SMB\" blocked (61.59.250.87, Port (445) ). Inbound TCP connection. ",Detected,No Action Required,Firewall - Activities

 

 

Shall i close for good port 445?

Visitor
sjoens
Posts: 1
Registered: ‎07-24-2013
Norton Wants To Delete Safe Files
[ Edited ]

Norton sends a warning window when booting up my system and wants to delete a series of safe files.

I have placed all the files in a ZIP folder and put the hard drive on Norton's "ignore" list.

I am still getting the warning.

What can I do?

 

Thanks,

 

Steve

Visitor
apfeffer
Posts: 5
Registered: ‎03-01-2013
No nookie virus?

Has anyone heard of a virus or other malware that invades an email client together with downloaded messages and displays "no nookie" when the affected email is opened?  When this happened to me today I ran an NIS full system scan which detected no threats other than routine tracking cookies.

Visitor
joed2939nj
Posts: 2
Registered: ‎08-14-2013
Accepted Solution
cybercrime index date wrong

Hi,

 

On my cybercrime index map the date is showing 6/7/2013.How can I fix this?

 

Joe

Newbie
joshy831
Posts: 2
Registered: ‎08-14-2013
NIS 20.4.0.40 full system scan will not work on Windows 8

It worked when it was originally installed.  Then it stop working but I could create a new scan that worked.

Contributor
ricy
Posts: 11
Registered: ‎02-21-2013
Norton blocks the download of Piratebrowser
[ Edited ]

when I download the exe file on www. piratebrowser . com then SmartScreen Filter reports PirateBrowser_0.66b.exe as unsafe !

I think this is a false positive !

any Ideas ?

 

 

[Edit: Removed hyperlink to a potentially malicious website to conform with the Participation Guidelines and Terms of Service]

Regular Contributor
dforrest
Posts: 133
Registered: ‎03-24-2009
mixmaster

The following in a comment by dickevans in a locked thread in February of this year"

 

"Sounds like a mixmaster got to the bits and bytes of your program."

 

Can someone please explain the meaning of this particularly the reference to a "mixmaster".

Contributor
Myrm
Posts: 63
Registered: ‎08-25-2009
Accepted Solution
How Do I Block All Internet Traffic

Hi

 

I am using NIS 2013 with Windows 8.

 

How on earth do I block all internet traffic using NIS?  I seem to recall there was once, on previous incarnations of NIS, an option where you could right click on the tray icon and have the option to block all traffic from there.  That's gone now (what a step backward Symantec!!!).  So I looked through the NIS interface and can't find any option anywhere that will allow me to block all incoming/outgoing internet traffic.  Can somebody put me out of my misery and tell me where such an option is? 

 

Thank you vary much.

Myrm
Regular Contributor
caneman
Posts: 38
Registered: ‎07-17-2008
Accepted Solution
NIS registered version asking to be reactivated.
[ Edited ]

Some weeks back I used remove and reinstall tool. Since then I have been get the popup that I must register. When I try register get the message “Unable to proceed with Norton Account etc.”

I have tried re-entering the product. This is accepted. My subscription still has 122 days left and I can access my account if I log through the internet by typing the address. I have tried this fix http://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-registered-version-asking-to-be-r... but this did not help

 

NortonActivate.JPG

Contributor
JohnOzuk
Posts: 37
Registered: ‎09-11-2012
Upgrading Norton AntiVirus

I'm trying to upgrade my Norton antivirus.  Evidently my current version is best buy branded.  I was trying to just use Symantec's site (rather than going through best buy), but ran into some issues:

 

1) You ask for version.  I am offered year.  However when I do support, about .... I am offered a version number.  I am current, but I brought my laptop in 2012.  So what year correlates to my version nuber (20.x.x.x). 

 

2) Renewal from Norton's seems to be 45, while I can buy a new copy (direct from Norton's for $39). 

 

All in all, I must say your renewal process really is a shambles.  Any clarification appreciated.

Contributor
flac
Posts: 15
Registered: ‎07-03-2013
norton internet security 2013 turns off

hi my norton internet securty 2013  up tp date keeps shutting down by itself is happening every day.I have tried re installing norton with using the removal tool but it still happens.

This is a very big concers for me as i dont know that norton is protecting me it shouldnt close itself down i have scanned my pc for malware with malware bytes but it doesnt find anything.

Visitor
septine
Posts: 6
Registered: ‎08-10-2013
Accepted Solution
lost internet and system files infected

I have an issue with my ndis.sys file. I'm not that knowledgable about solving computer issues so I'm posting here. Anyways, recently my antivirus software norton internet security reported that I had a trojan.gen threat in a file, ndis.sys. (the file was in windows/system32/drivers so im reasonably sure it was the actual driver, not a file that was somegow downloaded without me knowing) norton required me to restart in order to rectify the issue, so I did. However, after I restarted I noticed that I no longer have any access to internet, but norton now says that the file is now under quarantine. I should note that an ethernet connection doesnt give me internet either. I tried to copy the ndis.sys file from another windows 7 computer but the instant I placed it in the folder, I recieved a blue screen error and windows repair initiated. After that, I could resume windows as normal but the ndis.sys file I manually copied into the folder was deleted. I havent had any other blue screens except the one caused by pasting the ndis.sys file from another computer into the drivers folder. Ive attempted system restores as well to no avail. 

I was told by a friend to use sfc /verifyonly followed by sfc /scannow in the admin cmd to try to fix my problem. However, seconds after finishing the verifyonly command norton autoprotect found another trojan.gen in a file in the folder c:/windows/winsxs/backup. This file had an obscenely long name begonning with amd64. The issue is that ive gone days without computer intrrnet access and during those days ive completed 2 full scans which revealed no threats. I just wish to know how I should proceed to fix my Internet and wheth r I should do anything about a possible plethora of trojans in my computer. Thanks all!

Visitor
xrayrep
Posts: 5
Registered: ‎08-11-2013
Accepted Solution
WHY scan outgoing Emails?

Assuming Norton Internet Security is so good that it will catch all incoming viruses, what's the point of scanning outgoing Emails for viruses? Since Norton is supposed to catch all viruses that enter your computer, there should never be a virus in your outgoing Emails! Is this logic correct?

Regular Contributor
MPSAN
Posts: 366
Registered: ‎01-08-2009
Macrium and NIS 2013

FYI, this is still an issue and you MUST turn off Auto Protect in order to create a Macrium Win PE disk.

"If it ain't broke, fix it 'til it is"
Visitor
Fulksy
Posts: 3
Registered: ‎08-10-2013
Accepted Solution
Norton Internet Security - Cookie Control

Is there a way in NIS to control what cookies are acceptable or what web pages are approved by me? 

Visitor
Bluetoo
Posts: 7
Registered: ‎02-05-2011
"Your Norton Account is Successfully Updated" email link certificate rejected

I had updated my account earlier today, so a message confirming same was not unexpected. However, when I cicked on the link in the email— http://www.myNortonAccount.com.— both Firefox and IE say the certificate is wrong and warned me off.

 

???

Newbie
Zugg
Posts: 1
Registered: ‎08-10-2013
Running Norton Firewall module with Baseline Filter Engine (BFE) disabled?

Dear Norton Community,

 

Is it possible to set Norton Firewall module fully working (and so my PC will be protected by that module) while at the same time Windows 7 SP1 Baseline Filter Engine (BFE) service is being disabled?

 

A software house asked me that setup with BFE disabled because of "latency and blocking data" issues caused by that Windows service.

Thank you.

 

Best regards,

Zugg

Visitor
sourinder
Posts: 7
Registered: ‎03-11-2011
Accepted Solution
First Login Fails Virgin Media

Every time I log in to virgin media email etc using password vault, the first effort always fails with incorrect password but by simply clicking the entry again it works the second time. Any ideas?

Newbie
petercanepa
Posts: 1
Registered: ‎08-09-2013
Unable to communicate with one of our servers

In Norton Internet Security, when i try to access the program it goes to one click and i get the message "we are unable to communicate with one of our servers" Therefore I can't access any part of the program.

Visitor
pief80
Posts: 7
Registered: ‎08-09-2013
Zeus no Virus and problem with email

I've problem with the email that I can't send with the client. My client is Thunderbird. My system is windows 7 64 bit  and Norton Internet Security 2013. 

The problem is good write is:

The IP 77.72.198.154 is infected with spamware, most recently
detected at:

2013:07:23 ~21:30 UTC+/- 15 minutes (approximately 4 hours, 30 minutes ago)

It was detected via this IP connecting to a sinkhole
that traps command and control communication from infected
computers.

This IP has or is NAT'ing for a zeus BOT infection


Most of these trojans are involved with stealing personal
information (such as bank account or login information (ie:
passwords, account numbers etc)).  As such, you need to
eradicate the infection as soon as possible.

It will be one of the following scenarios:

1) It's a NAT firewall, in which case it is a NAT
   in front of a machine that is infected with spam
   sending spamware.
2) It's directly infested with spam sending spamware.

Most of these trojans are difficult to find with standard anti-virus
products.  You may need to resort to "wireshark", or "snort" to find
these infections by their behavior "on the wire".

Please see http://cbl.abuseat.org/lookup.cgi?ip=77.72.198.154 for further
and more detailed information.


I've removed the entry from the list.

It may take a few hours to propagate to the public nameservers.

WARNING: the CBL WILL relist this IP if the underlying issues are not
resolved, and the CBL detects the same thing again.


Other IP-based reputation lists are also listing your IP address:

  http://www.barracudanetworks.com/reputation/?pr=1&ip=77.72.198.154Info: Barracuda (BRBL) blacklist
-- Andy, CBL Team
 
 
I've tried to use the scan of Norton Internet Security 2013. I've use  Run Norton Power Eraser (NPE) and the Norton Bootable Recovery Tool, but  this programs found no virus.
I connect at the Internet with a WIFI system and the IP is always 77.72.198.154. I've contact the provider but they've for me no solution. How can I remove this problem? If did I delist the IP after some hours this is listed. Can I remove this problems?
Hoping in a reply.
Sincerelly yours,
Fabbris Pierluigi
 
Newbie
aMIGA_dUDE
Posts: 1
Registered: ‎05-29-2013
NIS Free Trial unavailable (UK)

I trying to get a free try of Norton Internet Security but unable to download it.

 

I go to and select "Download Free Trial"
http://uk.norton.com/downloads-trial-norton-internet-security

 

and get sent to this URL

http://buy-download.norton.com/downloads/2013/20.3/NISNAV/US/NIS-TW-30-20-3-0-36-EN-UK.exe

end up with this error

 

Not Found

The requested URL /downloads/2013/20.3/NISNAV/US/NIS-TW-30-20-3-0-36-EN-UK.exe was not found on this server.

Visitor
Redcab
Posts: 4
Registered: ‎08-09-2013
Accepted Solution
IMAP not working fully on norton protected PC

Hello Community,

 

I use IMAP & Gmail on a variety of pc's, iphones and mac's. Of course one functionality that I love is deleting an email from one platform and instantly seeing it delete on every other platform.

 

I'm using the latest version of thunderbird on the 2 PC's and Mac. I've confirmed that Thunderbird's settings are exactly the same across all 3 machines.

 

The problem is that on one of the PC's, and just that one PC, email which has been deleted at another platform continues to be displayed. Clicking "get mail" does not get rid of the already deleted mail. But restarting thunderbird will display everything up to date (ie, the deleted mail is finally gone).   

 

If I delete mail from the effected PC, it is properly updated on all the other platforms.

 

The "other" PC functions properly in this regard.

 

I'm stumped, so I'm beginning to think that the issue isn't thunderbird configuration (which is simplistic and easy to confirm is identical on all platforms), but rather the firewall on this one machine that is malfunctioning.

 

This is a challenging problem. Anyone have ideas?

 

Thank you!!!