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Symantec Employee
matt_phillips
Posts: 422
Registered: ‎04-07-2008

Re: ccsvchst.exe cpu usage Issue

Hi -  I sent you a forum email with the details.

 

Thanks,

 

Matt

Contributor
sonicdivx
Posts: 27
Registered: ‎05-15-2008

Re: ccsvchst.exe cpu usage Issue

Matt, unfortunately didnt catch it , but the high cpu stopped again a couple of hours ago (had been going since yesterday even after some reboots).

 

Also the info you sent didnt work. Ill try later

Contributor
sonicdivx
Posts: 27
Registered: ‎05-15-2008

Re: ccsvchst.exe cpu usage Issue

[ Edited ]

Matt,

Something to add. I turned on LiveUpdate notificaton to do and when it runs it gets a failure updating

Intrusion Prevention Signatures/Defintions LU8125 error

I tried the PIUpdate tool no go. Is there a way to manually clear that file (without doing a removal). Maybe that is partly the issue

 

 

From log:

 

Query liveupdatedir location.
6/20/2008, 16:47:50 GMT -> Storing liveupdatedir into standard variable map with value: C:\Program Files\Symantec\LiveUpdate.
6/20/2008, 16:47:50 GMT -> Progress Update: PATCH_START: Patch File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\1213749515jtun_nis8enidcurd25.x86.full.zip", Script File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\Updt263\nisids.dis"
6/20/2008, 16:47:50 GMT -> Progress Update: SECURITY_PACKAGE_TRUSTED: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\1213749515jtun_nis8enidcurd25.x86.full.zip"
6/20/2008, 16:47:50 GMT -> Signer: cn=Symantec Corporation,ou=Usage - SigningProd02Token,ou=Locality - Arizona,ou=Product Group - LiveUpdate,ou=SymSignature,o=Symantec Corporation
6/20/2008, 16:47:50 GMT -> Progress Update: UNZIP_FILE_START: Zip File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\1213749515jtun_nis8enidcurd25.x86.full.zip", Dest Folder: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\Updt263"
6/20/2008, 16:47:50 GMT -> 1213749515jtun_nis8enidcurd25.x86.full.zip is in RAR format.
6/20/2008, 16:47:51 GMT -> Progress Update: UNZIP_FILE_FINISH: Zip File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\1213749515jtun_nis8enidcurd25.x86.full.zip", Dest Folder: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\Updt263", HR: 0x0
6/20/2008, 16:47:51 GMT -> LiveUpdate couldn't expand replacement path [IPSDefsInstallDir].
6/20/2008, 16:47:51 GMT -> Progress Update: PATCH_ERROR: Patch File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\1213749515jtun_nis8enidcurd25.x86.full.zip", Script File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\Updt263\nisids.dis", HR: 0x802A0006
6/20/2008, 16:47:51 GMT -> HR 0x802A0006 DECODE: E_DIS_SCRIPT_SYNTAX_ERROR
6/20/2008, 16:47:51 GMT -> EVENT - PRODUCT UPDATE FAILED EVENT - Update available for Symantec Intrusion Prevention Signatures - MicroDefsB.CurDefs - SymAllLanguages. Update for CurDefs takes product from update 80613001 to 80617001. Server name - liveupdate.symantecliveupdate.com, Update file - 1213749515jtun_nis8enidcurd25.x86, Signer - cn=Symantec Corporation,ou=Usage - SigningProd02Token,ou=Locality - Arizona,ou=Product Group - LiveUpdate,ou=SymSignature,o=Symantec Corporation, package install code 0. The Update executed with a result code of 1825, => The install script for this product had a syntax error, so LiveUpdate could not install it.
6/20/2008, 16:47:51 GMT -> CSendHttpRequest::SendRequest() successfully impersonated the COM client (revert on destroy).
6/20/2008, 16:47:51 GMT -> CSendHttpRequest::SendRequest() successfully impersonated the COM client (revert on destroy).
6/20/2008, 16:47:51 GMT -> Progress Update: PATCH_FINISH: Patch File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\1213749515jtun_nis8enidcurd25.x86.full.zip", Script File: "C:\Documents and Settings\All Users.WINXP08\Application Data\Symantec\LiveUpdate\Downloads\Updt263\nisids.dis", HR: 0x802A0006
6/20/2008, 16:47:51 GMT -> HR 0x802A0006 DECODE: E_DIS_SCRIPT_SYNTAX_ERROR



[edit: reformated log for readability.]
Message Edited by Allen_K on 06-20-2008 05:11 PM