07-14-2009 12:26 AM
Thought I would check this forum, as I'm wondering if our NIS 2009 has caused a conflict of Internet Explorer 8. My OS is XP, and last week we got the auto update of IE 8 (I didn't have Norton disabled at the time.) After that, IE has been a mess--no menu toolbar is showing, unable to use Ctrl-T function (no tab windows). I uninstalled IE 8 and went back to IE 7, but the problem is still there, even after a system restore to before the IE 8 install.
Has anyone had experience with this happening? If I have used all 3 of the installs of the NIS 2009 (3 different computers), will I be unable to reinstall it if I do uninstall it (I know I need to do a custom uninstall if I do it)?
Thank you for any help!
Solved! Go to Solution.
07-14-2009 12:42 AM
You can uninstall and reinstall NIS2009 on the same machine without any problems. Norton allows for this to handle these kinds of problems and others (hard drive crashes, etc) . You can download the latest version of NIS2009 from here for use in the reinstall.
One thing to try before uninstalling is to reset IE back to defaults and see if the functions return. This is under Tools > Internet Options > Advanced.
Let us know how this works for you. Thanks.
07-14-2009 08:09 AM
07-14-2009 08:25 AM
07-14-2009 08:49 AM
07-14-2009 09:07 AM
When you click the Start Menu, is IE locked on top of the Start Menu? If you right click there, do you get the Browse Without Add-ins option? Try that please.
07-14-2009 01:17 PM
07-14-2009 01:20 PM
07-14-2009 09:28 PM
It seems that your desktop icon for IE has been changed to a regular shortcut. The best thing to do is the reinstall IE.
Version 8 for XP:
Version 7 for XP:
This should clear up the IE problem. You will most likely have to reinstall the Browser Add-ons after the install (some but not all).