09-03-2008 11:57 AM
I awoke on 8-31-08 to find that IE would not work on my desktop. This is after shutting down the night before right after a NIS08 update. The desktop is hard wierd, but I know there is a signal because my laptop can pick it up from the router with the same cable. I have not done the NIS08 update to my laptop for fear that I will not have any net access there as well. I have tried troubleshooting with my cable company, the modem and router company (linksys), Norton support online chat, CNet and windows forum lurking, and am now here. I have tried: resetting IE default settings which disabled all of the BHO's (Browser Helper Objects), turning the NIS firewall off, and powercycleing the modem and router (before I relized they were working fine). I do not have firefox or opera installed to check their operation. Outlook cannot connect either.
If I go to start/settings/network connections on both computers, the laptop has a LAN icon and one for the wireless router- the desktop only has a network bridge icon which says is connected.
The only commonality to not having internet access is the NIS update with the possibility of a windows update. No one else was using the computer.
Does anyone have any suggestions?
Thanks
09-03-2008 01:39 PM
There might be a connection to the issue I had:
http://community.norton.com/norton/board/message?b
09-03-2008 03:16 PM - edited 09-03-2008 03:16 PM
Hi legacybronze,
I see you got this resolved in another thread. We ask that you please not double or cross post.
Thanks!
