Not what you were looking for? Ask our experts!
Reply
Contributor
TestUser
Posts: 36
Registered: ‎12-28-2008

do not remove my files automatically

Is it possible to change the auto-protect behaviour, do not delete my (infected) files automatically?

Some of my files are deleting always, however Im almost sure, they arent infected.

 

Regular Contributor
Compumind
Posts: 892
Registered: ‎10-08-2008

Re: do not remove my files automatically

Hi TestUser -

 

Are you using NIS 2009?

 

I think it would be better to *first* tell us about the files which are always being deleted, so it can be checked without leaving your system in a vulnerable state. Specific exclusions could then be made for the files which are not actually a valid threat.

 

Thanks. :smileyhappy:

Compumind

NIS 2009, XP-SP3, Vista-SP2, IE 8

Contributor
TestUser
Posts: 36
Registered: ‎12-28-2008

Re: do not remove my files automatically

I have NIS2009.  These files are some test c_r__ck files :)

KIS2009 didnt find any infection in these files, also some virus checker (like KIS) allows the user  to decide on deletion.

 

delphinium
Posts: 9,862
Kudos: 2,965
Solutions: 293
Registered: ‎11-21-2008

Re: do not remove my files automatically

Can they not be added to scan exclusion and auto protect exclusions?
Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Contributor
TestUser
Posts: 36
Registered: ‎12-28-2008

Re: do not remove my files automatically

There are many file in many different directories, all are with exe extension.

 

Super Keylogger Crusher
mythbuster
Posts: 290
Registered: ‎12-10-2008

Re: do not remove my files automatically

Hi TestUser,

 

To the best of my knowledge, you can't configure Auto-Protect to ignore all the files automatically unless you define them in the exclusions. Also, it depends upon the risk level, whether it is medium/high or low risk security event. 

 

Similar discussion is seen in the following thread.

 

http://community.norton.com/norton/board/message?board.id=nis_feedback&message.id=53111#M53111

 

 

-MbR

"Mythbuster is now a SUPER keylogger crusher" - MbR
Spam Squasher
pexley
Posts: 451
Registered: ‎05-15-2009

Re: do not remove my files automatically

Under the NIS 2009 computer settings you are able to set norton's response to low-risk detections to anyone of three settings. Remove, Ignore, or Ask Me. By default though all medium and high risk threats that are detected are immediately put into quarantine (which for the sake of security I think you want).

 

Now any files you do not want scanned by the full system or quick scans simply add those files to the list of scan exclusions, also found in the NIS 2009 computer settings.