Norton Internet Security / Norton AntiVirus

[naidoo]

well today i just noticed a double norton icon in task bar

like next to the clock the norton icon shows up twice!

im using windows 7 64bit pro

it goes away if i restart and sometimes it doesnt show up

[naidoo]

it is also NIS 2012 and updated to the latest version and no i didnt screw around with any of the setting i have recently formatted my pc and it just started today

[prasanna_a]

Hi Naidoo,

Does the additional norton icon loads right from the boot-up or does it appear in the due course of the windows session?

Regards,

Prasanna

[naidoo]

at boot up

[prasanna_a]

Hi,

Are the two icons active and working? Meaning double clicking on it launching the NIS 2012 Main UI?

Would it be possible for you to share a snapshot of it when you see it again, that help us to analyze.

Regards,

Prasanna

[dbrisendine Norton Fighter]

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naidoo wrote:

it is also NIS 2012 and updated to the latest version and no i didnt screw around with any of the setting i have recently formatted my pc and it just started today

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Was this a full format (wiping the hard drive[s]) and a clean install of the OS?  Or a repair installation of the OS only?

[charlesn56]

I am having the same problem that started in the last two to three days. I can remove one of them running prefetch and cleaning out the folder items. But they return after a cold reboot.

[don_TO]

Same thing is happening to me starting about Dec. 18th-20th.  On some restarts (not always) two Norton icons sit in the system tray.  If I click on both of them only one copy of Norton Internet Security will open up.  When I shut it down both icons remain. 

[Mitka Spam Squasher]

Ditto.

Mitka

[krayziejoe]

I have the same issue on NIS 12, running windows 7 64

I can clear taskbar data with ccleaner and re-start explorer.exe to remove.  However, once I restart my computer it happens all over again.  Both icons function the same whether clicked or right-clicked.

Does anyone know why this happens?  Can it be resolved?