10-10-2008 03:31 AM
My latest live update 1 out of 2 updates did not install,it was the Web protection definitions failed to complete Antiphising/critical
I'm going thru nortons one click support via emails.the first response was assuming this happened thru my installing of NIS2009 not just as a liveupdate failure.ref number 081010-000424
Thanks for any help Mo
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10-10-2008 04:43 AM
Just to get it clear on my side Re boot means to restart the computer?I did this then did manual liveupdate and the same update did not install where as another one installed perfectly.This is my first error with any NIS product.
10-10-2008 05:33 AM
10-11-2008 01:31 AM
No extra firewalls,just NIS 2009 and the windows one which Norton automatically disables.I am recieving all other updates but this one.Antiphishing to verify authentic websites.I do have bluecoats K9 filter.But that has never conflicted with Norton before?Before I do the changes will I have to do anything to put them back.I am fairly new and in experienced with this sort of change.
10-11-2008 03:14 AM
10-11-2008 07:49 PM
Thanks but I like the way K9 works,And NIS live update is working for all other updates bar this one,the pulse updates are happening so all I want to know is why this one update wont install.Is anyone from Norton aware of this happening to anyone else?I have not heard back from the Symantec support via email,I understand its the weekend so I will wait and see.I haven't tried Vineeths suggestion yet as is that what you should do or wait and see what Symantec says about this issue?I have checked in my lan settings and there are no boxes checked at all following Vineeths suggested path.
10-11-2008 07:53 PM
10-11-2008 08:02 PM
Thanks for that info,since it does not seem to be affecting my machine in any other way I'm not that worried,Although a Hotfox might have a conflict with a cool cat!!(couldn't resist LOL)