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Posts: 1
Registered: ‎03-20-2011

error messages

I'm getting a error message of 3039,65559 and the Sonar Protection is not fixed.  I try to log into tech help & they state they have another problem, I waited for 24 hours & did the scan again but nothing has changed.  Any suggestions? 

Posts: 6,792
Topics: 392
Kudos: 1,025
Solutions: 374
Registered: ‎04-08-2008

Re: error messages


can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this:


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.3.0.12