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Posts: 1
Registered: ‎10-09-2011

false expiration date

Bought a laptop with a trial version of norton on it already.   I loaded my Norton Internet Security on it  in Feb 2011.  My norton expired and stopped before my year was up.  I contacted best buy and they suggested i Delete it through control panel.  When I tried to reload Norton said i had already used my 3 license loading and would not be allowed to continue.  How can i reload?



Posts: 10,786
Kudos: 4,844
Solutions: 779
Registered: ‎02-07-2009

Re: false expiration date

Hi chrissif,


If you purchased your subscription through the Best Buy Subscription Service you should contact Best Buy Support at 1-888-BESTBUY.  Otherwise contact Norton Customer Support here: