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Contributor
gms44
Posts: 17
Registered: ‎06-10-2009

fxsapidebuglogfile.txt

I have two computers running windows 7 that have this file (fxsapidebuglogfile.txt) in the Users/George/AppData/Local/Temp directory (oh, I mean folder). I've scanned with Norton, Threatfire, and Malwarebytes and none of them pick this up as a problem, However, I can't delete it. It has a date of 11/6/2009 and has no attributes set. Every time I try to deleted it, I get a message that it is open in windows explorer and can't be deleted. I cannot find, through Internet search, whether this is a virus or not.


Anybody have some help on this?


Thanks

George

Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: fxsapidebuglogfile.txt

[ Edited ]

Hi George,


Welcome to Norton Community!


I think, it is the debug log(text file) for fxsapi.dll file, related to the Windows Fax/Print capability. You can submit the suspected file to Symantec and check whether Symantec Security Response detects any threat in that file:

https://submit.symantec.com/websubmit/retail.cgi


If you still want to delete that file, try to boot into Safe Mode and then try to delete.


Yogesh