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floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: get support get stuck?

Hello

 

According to what I had read, they had reproduced the problem and were working on a solution as of 5/28., May 28th for the non USA people.

Success always occurs in private and failure in full view.




Yaso_Kuuhl
Posts: 5,533
Kudos: 1,402
Solutions: 526
Registered: ‎02-19-2009

Re: get support get stuck?

In that case, he will have received double notifications ;-D

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.

Contributor
Stratoc
Posts: 43
Registered: ‎05-24-2010

Re: get support get stuck?

you will get it going with a bit of grit lol. i got mine going just glad i got that firewall  issue solved and it's not a problem with my system. i unchecked the resolved. i ticked it because i thought there was just a server issue.

Symantec Employee
wthornton
Posts: 3
Registered: ‎09-11-2009

Re: get support get stuck?

We were able to track down an issue that could potentially be preventing somone from getting into support, and have now corrected that problem.  Can you please retest the issue and let us know if the problem still persists?

 

Thanks,

William

Contributor
Stratoc
Posts: 43
Registered: ‎05-24-2010

Re: get support get stuck?

10 times out of 10 ok. thanks for the promt fix

Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: get support get stuck?


wthornton wrote:

We were able to track down an issue that could potentially be preventing somone from getting into support, and have now corrected that problem.  Can you please retest the issue and let us know if the problem still persists?

 

Thanks,

William


HI William

 

It is now working on my NIS system. I will test my N360 system later to seeif that is OK but I guess that it will be. Thanks for the fix.

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone

Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: get support get stuck?


wthornton wrote:

We were able to track down an issue that could potentially be preventing somone from getting into support, and have now corrected that problem.  Can you please retest the issue and let us know if the problem still persists?

 

Thanks,

William


Hi William

 

This is corrected for my N360 system also. Thanks again.

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone