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Contributor
allehn
Posts: 44
Registered: ‎01-08-2011

google redirect virus

i believe i have this virus but cant get rid of it

it is also affecting other search engines, and i no longer have access to Windows Task Manager (win 7)

i am using nis 2012 - i think. i cant see how to find out. it would help if norton hadnt hidden this information.

i have tried the following:

scan with nis - clear

scan with norton NPE - clear

scan with malwarebytes antimalware - clear

ran norton removal tool for TDSS - which i gather is another name for this trojan

 

MBAM did initially find some malwares including win32.dll - i clicked ok to fix them, and then windows wouldnt boot and i had to go back to a restore point. i'm surprised it was so stupid as to remove this file.

 

please can anyone suggest anything to get rid of this thing?

 

thanks

 

Mitka
Posts: 471
Topics: 88
Kudos: 39
Solutions: 9
Registered: ‎05-17-2008

Re: google redirect virus

[ Edited ]

I'm assuming that it is the Backdoor.Tidserv virus.

 

Symantec has a dedicated removal tool for it here:

http://www.symantec.com/security_response/writeup.jsp?docid=2008-091809-0911-99

 

Mitka

 

Bot Obliterator
Quads
Posts: 16,448
Registered: ‎07-21-2008

Re: google redirect virus

NPE has the FixTDSS included,

 

But be careful.

 

Quads

Contributor
allehn
Posts: 44
Registered: ‎01-08-2011

Re: google redirect virus

yes tdss is the same virus and the tool youve linked to is called fix tdss, which i have run and it didnt find it.

Contributor
allehn
Posts: 44
Registered: ‎01-08-2011

Re: google redirect virus

why be careful? i ran npe also (see my original post) but it didnt remove it. maybe theres another virus that redirects google, that npe doesnt know about?

Mitka
Posts: 471
Topics: 88
Kudos: 39
Solutions: 9
Registered: ‎05-17-2008

Re: google redirect virus

I'm not aware of any other other Google redirect viruses.

I'll check up on it.

 

You can read through this:

http://www.review-buddy.com/spyware-removers/how-to-remove-google-redirect-virus.html

 

The comments may also be of use too.

 

Mitka