08-06-2012 05:10 PM
Delete your desktop copy of Combofix and follow below, meaning downloading a fresh copy.
Please read carefully Read all of this message first
Download Combofix http://www.bleepingcomputer.com/download/anti-viru
Doiwnload the attached CFscript.txt, , For some browsers Right Click the attachment on the forum and select "Save AS" or similar to Download it. See screenshot below.
Now drag the CFScript.txt into the ComboFix.exe
****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
08-07-2012 06:22 PM
step 4. (a)
Please read carefully and Slowly
You might have to export the results
Please scan with ESET next
I'd like us to scan your machine with ESET OnlineScan
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
08-08-2012 05:13 PM
Step 4. (b)
Disable Norton for say 30 minutes
Download OTL http://www.bleepingcomputer.com/download/otl/
Click the Scan All Users checkbox.
Change file age to 60 days
An OTL.txt and extras.txt will be created.