04-03-2012 04:42 PM
make a backup of everything you want or everything on that Hard drive to be safe, somewhere you could call the folder WindowsOld.
The USB keyboard is running though a different group in the device manager that us showing in the screenshots and that is why it works.
04-03-2012 04:58 PM
I have backed everything up on an external hard drive that I need. I AM prepared to do a full wipe of windows if need be, but at this point I'd rather wipe this virus. I ran MalwareBytes again and it didn't detect anything, but my Windows is running a bit sluggish and it shouldn't be, I definitely have some files that need to be cleaned. Suggestions? Should I be keeping my computer off or at least unplugging the ethernet cable when not working on fixing the computer (I have been already but I wanted an experts advice)?
04-04-2012 06:32 PM
I may not be able to fix the Device manager problem with Windows Vista, and whatever else, But I can look into making sure the Hard Drive is clean of malware so on a clean Install of Windows from scratch after a wiped or reformatted hard drive the Malware won't be there after.
You PC may have a System Recovery option to wipe the partition (like C: drive) then reinstall Windows clean so it's just like you brought it at the shop.
A Bootkit is a group of malware that infects the Boot Sector of the Hard Drive. One tool you used detected Boot.Tidserv, incorrectly or not.
Please scan with ESET next
I'd like us to scan your machine with ESET OnlineScan
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
04-05-2012 07:41 PM
Ok, looks like nothing will come back after a factory reset, (wipe and install) of Windows.
Depending on your PC make and model, on the PC boot (using the PS/2 keyboard) there will be a key to press to go into the Recovery options for instance F12 or F10, it will tell you at the bootom of the screen on boot with newer PC's.
Or you have the CD / DVD's
After Windows is reinstalled nice and new like you got it from the shop, you will have to set up accounts etc. and install any newer Service Packs and Windows Updates.
Oh make sure the PS/2 Keyboard works and shows in the Device Manager haha
Just double check you have all your personal data files etc, off that you want before starting.
04-07-2012 04:14 PM
There is no way to wipe this out without a Windows reinstall?
Do I need to delete stuff off of my harddrive, or wll the re-install wipe out all the data (or just write over) on the C drive? Will it be clear after a reinstall?
I have the CDs with the product keys for Vista.
04-07-2012 04:25 PM - edited 04-07-2012 04:31 PM
You are not understanding me, It it is not to do with the Malware I have made sure it won't come back when you reformat and clean install Windows.
You used tools that you shouldn't do without help or thinking twice as it has hurt Windows, the device manager is one area that is damaged, and whatever else, that is why Windows is sluggish.
This is what happens when using tools that are more dangerous or advanced or on the advice of someone who really doesn't know what they are doing,
You had tools take, files and play with the boot sector, without realising the backlash that can occur.
By doing a completely new install of Windows, Not a Reinstall or Repair install, it will ask to do a complete reformat or Quick reformat, or should, select complete reformat. Even Retail XP CD's had that function.
Read slowly though this http://howtoformatacomputer.com/format-windows-vis