Norton Internet Security / Norton AntiVirus

[Keyboard]

Plugged in a USB keyboard, works great!

Its nice to type without having to use an online keyboard.

Whats next?

[Quads]

make a backup of everything you want or everything on that Hard drive to be safe, somewhere you could call the folder WindowsOld.

The USB keyboard is running though a different group in the device manager that us showing in the screenshots and that is why it works.

Quads

[Keyboard]

Quads,

I have backed everything up on an external hard drive that I need. I AM prepared to do a full wipe of windows if need be, but at this point I'd rather wipe this virus. I ran MalwareBytes again and it didn't detect anything, but my Windows is running a bit sluggish and it shouldn't be, I definitely have some files that need to be cleaned. Suggestions? Should I be keeping my computer off or at least unplugging the ethernet cable when not working on fixing the computer (I have been already but I wanted an experts advice)?

[Keyboard]

What exactly is a Bootkit by the way?

[Quads]

I may not be able to fix the Device manager problem with Windows Vista, and whatever else,  But I can look into making sure the Hard Drive is clean of malware so on a clean Install of Windows from scratch after a wiped or reformatted hard drive the Malware won't be there after.

You PC may have a System Recovery option to wipe the partition (like C: drive) then reinstall Windows clean so it's just like you brought it at the shop.

A Bootkit  is a group of malware that infects the Boot Sector of the Hard Drive.  One tool you used detected Boot.Tidserv, incorrectly or not.

Please scan with ESET next

I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the  button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on  to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the  icon on your desktop.
• Check 
• Click the  button.
• Accept any security warnings from your browser.
• Under scan settings, check  and DON'T (NO) check Remove found threats 
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• Copy and paste the resulting log in your next reply

If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it. 

Quads

[Keyboard]

Quads,

Attacched is the ESET file

Thanks,

Keyboard

[Quads]

Ok, looks like nothing will come back after a factory reset,  (wipe and install) of Windows.

Depending on your PC make and model, on the PC boot (using the PS/2 keyboard) there will be a key to press to go into the Recovery options  for instance F12 or F10,  it will tell you at the bootom of the screen on boot with newer PC's.

Or you have the CD / DVD's

After Windows is reinstalled nice and new like you got it from the shop, you will have to set up accounts etc. and install any newer Service Packs and Windows Updates.

Oh make sure the PS/2 Keyboard works and shows in the Device Manager haha

Just double check you have all your personal data files etc, off that you want before starting.

Quads

[Keyboard]

There is no way to wipe this out without a Windows reinstall?

Do I need to delete stuff off of my harddrive, or wll the re-install wipe out all the data (or just write over) on the C drive? Will it be clear after a reinstall?

I have the CDs with the product keys for Vista.

[Quads]

You are not understanding me, It it is not to do with the Malware I have made sure it won't come back when you reformat and clean install Windows.

You used tools that you shouldn't do without help or thinking twice as it has hurt Windows, the device manager is one area that is damaged, and whatever else, that is why Windows is sluggish.

This is what happens when using tools that are more dangerous or advanced or on the advice  of someone who really doesn't know what they are doing,  

You had tools take, files and play with the boot sector, without realising the backlash that can occur.

By doing a completely new install of Windows,  Not a Reinstall or Repair install, it will ask to do a complete reformat or Quick reformat,  or should, select complete reformat.   Even Retail XP CD's had that function.

Read slowly though this http://howtoformatacomputer.com/format-windows-vista  should be similar. Clean install Step 6 in the list.

Quads 

[Keyboard]

Quads,

I have my computer up and running again.

Thank you very much for the help!