06-27-2012 10:03 PM
I have read the other posts regarding iTunes and not being able to connect to the store.
The fixes don't seem to apply to my Norton Internet Security. I believe this is a 2011 edition.
I get the message that I'm not connected to the internet (I am).
I can't find a firewall setting. I find Sonar, Auto protect and Download Intelligence.
Hope you can help.
Solved! Go to Solution.
06-28-2012 07:57 AM
I understand that you are having problems connecting i-tunes to the Internet, You can also try the KB posted in the below link
06-28-2012 08:54 AM
Have you used the links to the iTunes troubleshooting pages?
07-04-2012 06:53 AM
Thanks to both responders. Those fixes did not work however I did not give up. I continued to search and try other solutions and found this one worked.
Close the itunes.
In windows vista, click on your start menu, then on "all programs", go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
Press enter. If it prompts you o restart the computer, restart it.
Now open itunes and try to connect.
07-24-2012 09:44 PM
I'm running NIS 2012 on Windows XP. Had problems the past few days accessing iTunes store.
I found that I had to "Flush DNS Setting in Windows" per this link:
that did the trick