11-30-2008 08:41 AM
11-30-2008 08:57 AM
11-30-2008 08:58 AM - edited 11-30-2008 09:00 AM
Please let us know which Norton Product and version (year) you are using and which operating system and service pack.
Edit: duplicate request for information posted at the same time as Dieselman743.
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
11-30-2008 11:06 AM
If you have no luck with the products stated in the above messages.
Files: Executable (c:\windows\system32\msmsn.exe)"
Try Smitfraudfix from http://www.softpedia.com/get/Antivirus/SmitfraudFi
Run in Safe Mode
11-30-2008 06:58 PM
Spybot S&D only detects a certain variation of Smitfruad. It may be detecting another strain, however it cannot remove it because it can only detect and remove one paticular strain.
And, be sure to disable TeaTimer when running any of the applications suggested. TeaTimer may block some of the functionalities of the recommended applications, which could render them useless.
And I suggest using ComboFix.
11-30-2008 07:43 PM
BE CAREFUL with Combofix as I have seen peoples OS damaged slightly afterwards, there is a disclaimer and warning like
"ComboFix is an extremely powerful tool and you should not be using Combofix unless instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again."
Just making you aware.