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Newbie
noheza
Posts: 1
Registered: ‎06-11-2011

no me funciona el antivirus

Llevo mas de cuatro meses con problemas en mi pc no se' para que' pague' 50 dollares por norton si no me ha resuelto el problema.

NHZ
AllenM
Posts: 10,206
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: no me funciona el antivirus


noheza wrote:

Llevo mas de cuatro meses con problemas en mi pc no se' para que' pague' 50 dollares por norton si no me ha resuelto el problema.


Hi noheza,

 

Welcome to the Norton Community.

 

I am sorry I do not understand except that it appears you are perhaps asking something about the cost of Norton software?

 

Can you clarify?

 

If you can tell us which language you need support in, perhaps we can direct you to an appropriate link in your native language.

 

Best wishes.

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
Contributor
The_Kid
Posts: 17
Registered: ‎07-20-2011

Re: no me funciona el antivirus

Heres a decentish translation. 

"Took more than four months with problems in my pc is not 'to' pay '50 dollares Norton if I solved the problem."

Not sure if its correct.

Regular Contributor
BajaBoojum
Posts: 113
Registered: ‎05-29-2008

Re: no me funciona el antivirus

That's what they said (in Spanish), but here's another try:  "I've had problems with my PC more than four months, but I don't know why since I paid $50 for Norton and it still has not resolved the problem."  I'm not familiar with contacting Norton support in other languages, so here's a quick response:

 

Noheza:

 

Las primeras medidas son actualizar el programa por LiveUpdate y ejecutar un scan del todo el sistema.

 

Si el programa no encuentre nada y todavia hay problemas, Ud puede hacer contacto con Norton por el programa (Support/Apoyo).

 

Buena suerte.

floplot
Posts: 9,951
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: no me funciona el antivirus

Hello

 

I don't know Spanish, but this is the site where to start with customer support in Spain. Perhaps they can help the user in Spanish with the problem. I hope the user can understand what I am trying to point out here also. That link should provide the start with perhaps getting the problem solved.  Perhaps we can help here if we knew what the actual problem is.

 

 

http://www.symantec.com/es/es/support/index.jsp

Success always occurs in private and failure in full view.




Regular Contributor
BajaBoojum
Posts: 113
Registered: ‎05-29-2008

Re: no me funciona el antivirus

Noheza:

 

El enlace anterior es del apoyo Norton en Espana.

floplot
Posts: 9,951
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: no me funciona el antivirus

Hello BajaBoojum

 

Thank you for translating into Spanish I think my post above about customer support in Spain. I think that is what you were doing.

Success always occurs in private and failure in full view.