10-19-2010 08:09 PM
3 weeks back When i visited norton website, i found one survey that is being conducted by norton. i took the survey and the end of the survey it was stated that a $50 Amazon.com coupon will be sent to me after 2 weeks. it has been more than 3 weeks now and i still did not get the $50 coupon. Was it just a bluff that Norton played to attarct more number of people to complete the survey?
i have attached a screen shot of the survey screen.
10-19-2010 08:36 PM
The notice on the screenshot appears to be more in the nature of a draw rather than a guarantee. You should have received a notice in your email if you had won, in fact the coupon would probably be attached to the email. Do you have a copy of anything that says you were definitely getting a coupon.
10-20-2010 03:02 PM
Since that wording is not really clear I suggest you contact customer support and ask them.
To contact customer support Click on this link and work on from there.
You can choose CHAT or Email; phone may have a long wait time and feedback from users tells us that CHAT is by far the best at resolving problems.
Note that that link is to the USA/CAN website so if you are located elsewhere I'm sure you will be able to find the equivalent location on your local Symantec website; some pages have a link at the top right where you can select the country you are located in.