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Visitor
tim000
Posts: 2
Registered: ‎09-16-2013

norton wont allow power eraser says it contains a virus?

hi, norton is currently blocking a trojan zero access and tojan gen. Ihave tried to download power eraser but near comletion of download norton says it contains a virus and wont continue. should i worry as the trojan must be in my laptop somewhere and will the power eraser help me?-can anyone give me some advise?

Bot Obliterator
Quads
Posts: 16,528
Registered: ‎07-21-2008

Re: norton wont allow power eraser says it contains a virus?

It's Not Norton, but a symptom of Zeroaccess and the junctions.

 

 

Try one of these 

 

 http://www.bleepingcomputer.com/

http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/

 

 

Good Luck

 

Quads

Visitor
tim000
Posts: 2
Registered: ‎09-16-2013

Re: norton wont allow power eraser says it contains a virus?

thankyou very much for your advise -will give it a go!!