03-11-2011 07:50 AM
I have antivirus version 9.05.15 from about 2003(came w/my cpu) and when I go to renew my subscription my version is not listed to choose from(reloaded OS)what do I do?
03-11-2011 07:55 AM
rstrait7288 wrote:I have antivirus version 9.05.15 from about 2003(came w/my cpu) and when I go to renew my subscription my version is not listed to choose from(reloaded OS)what do I do?
Hi rstrait7288
Welcome to the Norton Community Forums
Since there isn't anything available going back that far you would need to look at updating to a newer version depending on the specification and operating system of your PC.
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
03-11-2011 07:58 AM
which one is the best....I want antivirus AND internet protection in one package.....
03-11-2011 08:02 AM - edited 03-11-2011 08:03 AM
rstrait7288 wrote:which one is the best....I want antivirus AND internet protection in one package.....
Hi rstrait7288
Either Norton Internet Security 2011 or Norton 360 V5 but you need to check the minimum hardware and software requirements.
Norton 360
Operating Systems Supported
Minimum Hardware Requirements
|
Norton Internet Security 2011
Operating Systems Supported
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
03-11-2011 08:07 AM
Thank-you for the info.....
03-11-2011 08:22 AM
Before installing NIS 2011 or Norton 360 V5, you need to uninstall version 2003 (or whatever you have) thoroughly!!
1. Uninstall all Symantec/Norton components in Control Panel/Add Remove Programs and reboot
2. Download and run the Norton Removal Tool twice to remove the remnants of your version, with a reboot after each run,
from here :
http://www.symantec.com/symnrt
Bear in mind that the removal tool will delete all your installed Norton products.
Norton Utilities of that year will not run together with NIS 2011 or Norton 360 V5 anyway!.
3. Install NIS 2011 or Norton 360 V5
Hugo
