09-12-2011 08:08 AM
Only when you buy a new product you will get 365 days of additional subscription.
On upgrading to NIS 2012 from NIS 2011 with 22 days will again give you only 22 days of subscription available.
Did you buy new NIS 2012 subscription or you just upgraded from NIS 2011 Support.
09-12-2011 10:04 AM
If you could have activated NIS 2012 with new renew code or key, then if it shows 22 days subscription, you can contact customer support through this link www.norton.com/chat to solve the issue.