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Norton Internet Security / Norton AntiVirus

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staylor885
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staylor885
Posts: 1
Registered: ‎09-27-2011

passw

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‎09-27-2011 08:00 AM

it wont let me sign in or change my password, it keeps coming up as error.

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DarkSta
Posts: 325
Registered: ‎07-07-2011

Re: passw

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‎09-27-2011 08:06 AM - edited ‎09-27-2011 08:07 AM

Please eleborate your problem.

 

Please follow the instruction here (http://community.norton.com/t5/Norton-Internet-Security-Norton/Collecting-system-details-with-Norton...) to collect details of your system.  Paste the result in your next reply.

 

Also what is preventing you from changing the password and what error is appearing?  A screenshot would be nice.

Norton Internet Security 2012, Windows 7 Home Premium SP1 64-bit, Internet Explorer 9

Please support my ideas to have an offline/online help system similiar to Microsoft Office help or Windows help for Norton products.
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leakyhandle
Posts: 47
Registered: ‎04-01-2010

Re: passw

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‎09-27-2011 08:27 AM - edited ‎09-27-2011 08:28 AM

hi staylor885, are you talking about the issue related to identity safe online vault? or soemthing else?

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