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Newbie
webnube
Posts: 3
Registered: ‎09-09-2009
Accepted Solution

problem verifying site with Norton Safe Web

I am trying to verify my site www.completeinterviewcoach.com but am having a problem.  I am using a site builder and cannot access the root folder.  I tried to create a meta tag using the folder name and code but no luck.  I see that others have had similar problems that have been resolved but I do not see what action was taken by them for me to do the same thing.
Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: problem verifying site with Norton Safe Web

Hi webnube and welcome!

 

If you are not able to access the Root Directory, you will need special instructions from the Safe Web Team.

 

Even though they are on these forums regularly, I'll mark your post to their attention.

 

Best Wishes.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Newbie
webnube
Posts: 3
Registered: ‎09-09-2009

Re: problem verifying site with Norton Safe Web

Thanks Phil_D, I appreciate it.  I have a second site www.capizzicfo.com that I also want to verify so I thought that maybe I should mention it now as well.

 

Regards

Symantec Employee
Nithya
Posts: 137
Registered: ‎09-10-2008

Re: problem verifying site with Norton Safe Web

Hi webnube,

 

We have verified ownership of your site 'completeinterviewcoach.com'.

Could you add the auth code in a meta tag on the main page of 'capizzicfo.com'?

 

We have queued both these sites for analysis.

They should get rated shortly on 'safeweb.norton.com'. 

 

Nithya 

Newbie
webnube
Posts: 3
Registered: ‎09-09-2009

Re: problem verifying site with Norton Safe Web

Hello Nithya,

 

Thank you.  capizzicfo.com should be ready with the meta tag now.

 

Regards,

webnube

Symantec Employee
Nithya
Posts: 137
Registered: ‎09-10-2008

Re: problem verifying site with Norton Safe Web

Hi webnube,

 

We have verified ownership of your site 'capizzicfo.com'.

 

Nithya 

shannons
Posts: 10,674
Topics: 44
Kudos: 105
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Registered: ‎01-07-2009

Re: problem verifying site with Norton Safe Web