Not what you were looking for? Ask our experts!
Reply
Contributor
djhill8262
Posts: 24
Registered: ‎11-04-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Well, I've been using IE9 for about a week, and have been unable to recreate the problem despite opening as many as 20 tabs (all using heavy client-side scripting).

 

I still believe the failure is in the Norton Toolbar code, which is emitting the message. However I agree that memory mis-management in Flash is probably the root cause. IMHO, this is an uncorrected defect that Norton techs should identify, fix, and add to the regression bucket. This message is annoying but relatively innocuous; unfortunately, there's no way to be sure the underlying defect might not manifest (silently) in other ways that could pose a security risk.

 

So, Vista and Win7 users can upgrade to IE9 if the problem appears, but XP users are SOL.

Contributor
djhill8262
Posts: 24
Registered: ‎11-04-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Rats. I got the error this morning in IE9, too. The following tabs were open:

A new wrinkle: as I was editing this post, all the other tabs except this one closed without warning! I'd better submit this before this tab (or the IE9 instance) dies, too.

 

 

Contributor
djhill8262
Posts: 24
Registered: ‎11-04-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Correction: the other tabs didn't close.

 

Somehow, the tab I was editing the post in was either opened in a new browser instance, or it's tab became the only tab shown. I think I may have hit some keystroke combination that had the effect of "open this tab in a new window", but I can't find a context menu selection that would have that effect, so can't be sure. In any case after I submitted the post and closed the window, the original IE9 window was still there.

 

BTW, the page that shows the initialization failure error looks like a template page from some web hosting framework, and it looks like that site isn't really live yet (it has a home page, which has only one link, to a "contact" page). There's no application-oriented dynamic content at all - just the framework's skinning code and some google analytics stuff embedded at the bottom.

 

In any case, IE9 also gets the Engine Initialization Failure message, and as was the case in IE7, it shows up in the Norton toolbar.

Contributor
HoboNeil
Posts: 41
Registered: ‎06-27-2011

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Uninstall and reinstall the product. Either use add/remove programs or the Norton removal tool (www.norton.com/nrt) After the removal, check if the problem still exists. Please use the same websites that you go to so as to eliminate the risk of threats since you're basically unprotected. MIght easily be a problem with the BHO or browser helper object, the add-on for the Identity Protection provided by your Norton product but still, diagnose. The thing was, it took quite a bit of time for the patch to be released when IE9 came out. However, it was eventually done. A single run of liveupdate will fix this but sometimes, a complete uninstall/reinstall is needed if that won't work.

Best of luck!
Neil

*please click on the star when a post resolves your issue*
Contributor
djhill8262
Posts: 24
Registered: ‎11-04-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Ahh... another day with NRT.   ;-)

 

I'll try it this coming weekend.

 

BTW, in Firefox 4.0.1 (which also has Norton Toolbar), when I opened the same tabs in the same way (via search results, etc.) the error does NOT occur.

Contributor
djhill8262
Posts: 24
Registered: ‎11-04-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Sorry, I didn't have achance to do the reinstall yet. In the mean time I've had several recurrences.

 

FWIW, these errors do not appear to be associated with the creation of unkillable zombie IE processes.

Newbie
topk0511
Posts: 1
Registered: ‎07-31-2011

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Based on postings I see this is problem on all versions of IE and Windows OS, I noticed this issue in the last 48hrs and Live updates shows to be current. It is clearly annoying and really needs to be resolved. I am on Win7 and IE 8 

 

Newbie
inunghuang
Posts: 1
Registered: ‎07-31-2011

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

I got same message today for Windows  7, IE9 and my Norton crashed during full scan one day before and Norton automatically to re install and fixed the issue 

I am not sure that is my computer infected or Norton issue.

 

Your help and information is great appreciated,

 

 

Inung

Contributor
Tracian
Posts: 30
Registered: ‎10-16-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7

Same issue here on Windows 7 with IE9.

 

There is a possibility that the problem started appearing after an Adobe updater instance - but I am not totally sure.

 

Before going the hassle of reinstalling NIS, does anyone have proof that it would solve the problem?

dickevans
Posts: 12,354
Registered: ‎04-08-2008

Re: "Engine initialization failure" appears in Norton Toolbar on IE7


Tracian wrote:

Same issue here on Windows 7 with IE9.

 

There is a possibility that the problem started appearing after an Adobe updater instance - but I am not totally sure.

 

Before going the hassle of reinstalling NIS, does anyone have proof that it would solve the problem?


Hi,

I haven't kept score on which thing did what to cause the problem but the reinstall seems to solve most all of them. The easiest way is to use the Norton Remove and Reinstall Tool found here: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20110217171332EN

A word of warning . This will remove and NOT reinstall any other Norton products on yor computer. The reinstalled NIS will be the latest version on the Norton server.

Hope this helps

Dick
Win7x64 SP1 current NIS V21