Reply
AllenM
Posts: 10,214
Topics: 221
Kudos: 2,143
Solutions: 377
Registered: ‎12-14-2008

Re: "Report Site" Greyed Out

[ Edited ]

Hi Floating_Red,

 

I have flagged the moderator to bring this to Symantec's attention.

 

I'm sure they will want you to provide the URL via PM when someone responds. Please do NOT post the URL in the forum though since you think this is a dangerous website.

 

Also, please send me the URL in PM so I can check on my test computer and see if I get the same thing.

 

Thanks very much

Allen

Windows 7 Ultimate SP 1, 32 bit, 4 GB * NIS 2012 (19.8.0.14) * Ghost 15 * IE 9, Firefox, Safari.
Test laptop with W7 Home Premium 64 bit * NIS 2012 (19.8.0.14)
floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: "Report Site" Greyed Out

Hello Allen

 

Please let me know if you find anything also on that website that could be causing the greying out. This is what I had mentioned in my post. If there is malware on the website, could it cause the observation that Red is seeing.? I had also mentioned the possibility that perhaps the Smart Screen might be interferring if Red uses the Smart Screen.

 

Red, do you use the Smart Screen?

Success always occurs in private and failure in full view.




Rootkit Eradicator
Posts: 5,220
Registered: ‎05-30-2008

Re: "Report Site" Greyed Out

Hello, floplot,

 

The SmartScreen wouldn't have anything to do with it as this is the first time I've seen this happening in Norton 2010 Products.  The last time I saw this, was in Norton 2008 Products. If there is any evidence to prove that SmartScreen is interfering with Norton Report Site, then please post them.  I still think there is Threats on that Web Site that is disabling the "Report Site" on the Norton Tool Bar.  Thanks for your comments.

 

 

 

Tuesday, May 21, 2013: The Symantec THREATCON was Changed to Level 1: Normal | Tuesday, May 14, 2013: Microsoft "Patch Tuesday" | Sunday, May 05, 2013: Microsoft Internet Explorer 8 Zero-Day Vulnerability (Update Released)
Symantec Employee
umaiselvi
Posts: 131
Registered: ‎01-18-2009

Re: "Report Site" Greyed Out

[ Edited ]

Hi Floating_Red,

 

   Can you send me a PM with the URL in which you face this problem?

 

Thanks,

Umai

Rootkit Eradicator
Posts: 5,220
Registered: ‎05-30-2008

Re: "Report Site" Greyed Out

Hi, All,

 

First of all, thanks for replying.

 

Secondly, the Web Site in question appears to no longer exist, and, therefore, I cannot send the U.R.L., but if I come across any other, I'll be sure to let the Community know.

 

 

 

Tuesday, May 21, 2013: The Symantec THREATCON was Changed to Level 1: Normal | Tuesday, May 14, 2013: Microsoft "Patch Tuesday" | Sunday, May 05, 2013: Microsoft Internet Explorer 8 Zero-Day Vulnerability (Update Released)