08-01-2011 07:07 AM
After I removed the email with the trojan.mdropper.x the error message from Norton still appears saying that removal failed.
It seems that every time I turn off the computer and turn it back on, the virus comes back.
What can I do?
08-04-2011 03:24 AM
You can try to download and run Norton Power Eraser tool :
Go for Rootkit Scan and Restart the computer. Check if it detects any threats and if it does, please provide us the filename and other details.