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Newbie
hippichik
Posts: 1
Registered: ‎11-13-2011

renewing subscription

I am trying to renew my Norton subscription that expires in 2 days but it keeps coming up that there is no response from Symantec server. I am connected to the internet. ??

dickevans
Posts: 9,258
Registered: ‎04-08-2008

Re: renewing subscription


hippichik wrote:

I am trying to renew my Norton subscription that expires in 2 days but it keeps coming up that there is no response from Symantec server. I am connected to the internet. ??


Welcome,

You are connected but they may not be. There have been maintenance and repair operations happening all weekend. This has led to shortime outages of various features. All should be well soon.

One thing you might want to do is look at the local sales of your product. If you can get it less expensive locally do so. The key will work with your existing copy and you will be able to extend your subscription for a year.

Stay well and surf safe

Dick
Win7x64 SP1 current NIS V20
Symantec Employee
Thalir
Posts: 476
Registered: ‎04-15-2009

Re: renewing subscription

You can also purchase a new Norton product, or a subscription for your existing Norton product, from Norton Online Store.

 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20090501125815EN_EndUs...

 

 

huwyngr
Posts: 18,997
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: renewing subscription

You can buy a 1 PC version of Norton Inerent Security for $19.99 after rebates in one of the usual stores this week .... and enter the key in your installed verison ....

 

You may be able to get 3 PC versions at a good price but do only use reputable sources.



Hugh