09-26-2012 11:56 AM - last edited on 09-26-2012 12:02 PM by Tony_Weiss
If anyone familiar with snap.do search engine, just showing up and taking over? I can't get rid of it and neither anti virus/malware programs are detecting it.
09-26-2012 05:06 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Download OTL http://www.bleepingcomputer.com/download/otl/
Click the Scan All Users checkbox.
Change file age to 60 days
An OTL.txt and extras.txt will be created. To attach back in a post
10-04-2012 10:39 AM
I'm also having the same problem with snap.do. I have uninstalled the programme via control panel.
I have also disabled it on both google chrome and IE7 browsers and have tried both Norton Power Eraser and Quick Scan to try and set rid of it.
You have said in your reply to the first post that anyone reading your reply to them should not carry out the scan you have attached until they seek individual advice.
Are you able to help me?