09-21-2011 03:40 AM
If you had been here in 2009 and 2010, you'd have seen that it was the same then, too. When the amount of users go from a couple of hundred beta testers to a couple of million users, issues will be discovered that no one noticed during the beta phase.
NIS 2010 was unusable for many for a long time, for example, because of the "full-screen bug" (Norton opened in the background whenever a full-screen application was launched).
09-21-2011 04:08 AM
now the NIS 2012 looks like some kind of pre mature product that does not offer 100% protection or close to at least
false posistive virus
and some users reporting malwarebytes detected some trojan vundo which NIS does not detect it at all even though trojan vundo definations was released in live update
09-21-2011 06:29 AM
No security product can guarantee 100% protection. Any vendor that has has proven to be wrong.
Unfortunately, it is the same with many similar products to Norton. Once the latest yearly product has been released, numerous problems/bugs come to light. It is not hard to see why when you consider the almost endless combination of software and hardware setups and that the products are being developed by humans, who themselves by nature have flaws.
09-21-2011 06:40 AM - last edited on 09-21-2011 04:24 PM by shannons
Your regular weekly scans should be run in normal mode. Running it in safe mode is only supposed to be used in special cases or if the malware might be preventing you from running it in normal mode.. Have you had any malware found by NIS 2012 or any symptoms of malware?
I would suggest Scanning in Safe Mode at least once-a-week or every two weeks to make sure you are Threat-free. The option should be there, and it is for Norton Products, so there is no limit on Scanning in Safe Mode. For example, in Safe Mode, you stop the threat(s) Running, so it is always good to do Safe Mode Full System Scans.
I think N.I.S.2012 is great, however, wish there was a few more Options, and to have Pulse Updates On while Automatic Update is Off. Apart from that, great product.
09-21-2011 07:59 AM - edited 09-21-2011 08:01 AM
Hi guys, A lot of problems you are experiencing are just not so critical as protection "features".
1. Symantec still has a very low detection of Tidserv(currently TDL-4 ver.). In special cases this rootkit was only detected by IPS system(Anti-rootkit always fails to detect this). Further more, the Tidserv Removal Tool(FixTDSS) doesn't updated a lot and it is useless while removing 'fresh' samples. Symantec did nothing to the most prevalent and complex threat in USA.
2. Symantec team does not develop antivirus( I mean auto-protect) protection and removal against difficult malware (like TidServ, ZeroAccess, BlackEnergy and so on) into regularly updated Antivirus Engine from version to version. I mean that Symantec does not develop any algorithms which can remove the infection into threat removal engine.
3. NIS/NAV 2012 does not save the cloud-related info(trust level, prevalence, file hash) from files which are downloaded from Internet to Extended file attributes(EFA) database.
What do I mean? Lets do a little experiment. Take 2 files; first file will be the undetected by Auto-protect malware, the second one is an archive with the first file inside of it. Place those two files to the some Internet file hosting(like Rapider or any other) and after that try download and run both of these files.
What I experienced:
1. The first file was blocked by Insight(Download Insight part) technology as not trusted file. Its Ok.
2. Archive(within the same file) downloaded, unpacked and executed, and .... BAM - you are infected! Insight failed to scan this file-container because this is an archive. SONAR failed to stop this because ... this is SONAR. :)
Conclusion: NIS/NAV '12 has problems with synchronization and data sharing between its components... Sad but true.
Thanks for reading, and take care.
09-21-2011 08:27 AM
i hope in the next version of 2013 , norton will test it long enough before releasing it to public
so many problem surfaced up after release of 2012
Can I have a written undertaking that no-one in these forums will ever again press Norton for "when is it being released" "why is it taking so long ... it's only a couple of days work" ....."I could fix that in a couple of hours" "It's all Norton's fault (substitute: stupidity / ignorance / don't care for users attitude ) that it doesn't work with that new version of ..... "
That no-one buys any new equipment or applications and no technological advances take place in parallel ....
As well as ensuring that no other competitior in the market place is in a hurry to release their next version ....
If we can have that in writing please ......
09-21-2011 08:44 AM - edited 09-21-2011 08:47 AM
If you're still concerned about your Java installation, nmkef's thread here titled NIS 2012 Blocks Java Applications from Accessing the Internet might be helpful. I provided instructions for performing a clean re-install of Java in message # 25 of that thread, but read through the entire thread because you might find a simpler solution in an earlier post.
Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 188.8.131.52 * IE 9.0 * Firefox 6.0.0 * Java 7.0 (v. 184.108.40.206)
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400 GS