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Newbie
ShaunHarris
Posts: 1
Registered: ‎05-04-2012

subscription

I want to change the email address/account on a new purchase. The original purchase was on someone elses computer under my account and when it came for renewal they upgraded to NIS and since the original NA was under my account the new one did also. How do I change this particular license numbers associated email and acct to reflect the person who actually purchased it. I tried to find a number for someone in Symantec/Norton but I didn't see an option to where I could contact someone.

DavidThomas88
Posts: 885
Topics: 133
Kudos: 50
Solutions: 20
Registered: ‎12-21-2010

Re: subscription

here you go

 

 

 

this is the best way too go

 

 

this tell them what you would like too have done and they do there best

 

 

https://www-secure.symantec.com/norton/support/contact/chat/ivr_chat.jsp?chatexp=ivr_ts

Super Trojan Terminator
Krusty13
Posts: 3,317
Registered: ‎05-31-2011

Re: subscription

Hi Shaun,

 

You could try Customer Support.  They may be able to help you with this.  Live Chat is often the quickest.  You can reach them at http://www.norton.com/chat.

 

Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

DavidThomas88
Posts: 885
Topics: 133
Kudos: 50
Solutions: 20
Registered: ‎12-21-2010

Re: subscription

hi

 

 

i was 1st in this fourm  i really wish  evere one would look be for they post has i all ready posted  the  link

Super Trojan Terminator
Krusty13
Posts: 3,317
Registered: ‎05-31-2011

Re: subscription


DavidThomas13 wrote:

hi

 

 

i was 1st in this fourm  i really wish  evere one would look be for they post has i all ready posted  the  link


DavidThomas13,

 

It is not a competition!  Check the time you posted and when I posted.  Take a chill-pill dude!

 

Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free