I got this virus that my Norton Antivirus program detected. I do a system scan and norton is not detecting it but it still shows up in the unresolved section. Its not doing much to my computer other than i cannot listen to music. Its very annoying and i have downloaded Malwarebytes Anti malware software to try and get rid of the problem. The problem with that is it is not detecting it either. Any suggestions about how to get rid of this annoying thing???
I have Windows Vista and today during a back up to an external drive this wonderful gift shows up in five different files. all mp3 files. I tried the removal tool in safe mode and it doesnt detect the virus but in full scan it shows up again and again and again. And it even showed up in a Symatec temp file. I am pulling my hair out. Any suggestions?
I ran this tool four times. I even herded the files into one folder and in safe mode deleted the folder. (holds head in shame) wishfull thinking but to no evail the files magically reappear in a full scan post removal tool running.