Norton Internet Security / Norton AntiVirus

[morenom1988]

ok so i bought the Norton Antivirus 2012 for 1 PC yesterday so i installed and activated it....but i did not notice that i had a software proctection on my computer already....what i want to know is how can i uninstall or deactivate it for now and when my other software has reached its time to expire install Norton once again.....or why not maybe do both....what will happen to my product key will it stop working or will it continue to work....please someone help me

[dickevans Super RootKit Eradicator]

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morenom1988 wrote:

ok so i bought the Norton Antivirus 2012 for 1 PC yesterday so i installed and activated it....but i did not notice that i had a software proctection on my computer already....what i want to know is how can i uninstall or deactivate it for now and when my other software has reached its time to expire install Norton once again.....or why not maybe do both....what will happen to my product key will it stop working or will it continue to work....please someone help me

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Welcome,

The year of protection that your purchased started when you activated your product. You didn't mention what the other product is. It would be very helpful to know before attempting to advise of any possible solutions.

Thanks

[morenom1988]

the product that i forgot to metion is Webroot Antivirus with Spy sweeper and it will expire in May....so is it possible for me to deactivate or uninstall Norto and then begin the process later....

[dickevans Super RootKit Eradicator]

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morenom1988 wrote:

the product that i forgot to metion is Webroot Antivirus with Spy sweeper and it will expire in May....so is it possible for me to deactivate or uninstall Norto and then begin the process later....

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Hi,

You can remove the Norton product but that will not suspend the time. If you did not purchase the other product I'd recommend removing that one and keeping Norton [yes, I'm prejudiced].

You may be able to work something out with customer support via their chat line found here:  http://www.norton.com/chat  that will allow you to suspend the clock on your installed product. No promises.

Keep us in the loop

[dickevans Super RootKit Eradicator]

moremom1988,

Thank you for the kudo. Please report back when you get it all worked out so you tellus the solution and mark this thread as solved.

Again, thanks