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Regular Contributor
GreatNate1312
Posts: 637
Registered: ‎01-02-2009

Re: unusual tracking cookie?

oh I see, well this whole cookie situation is really heating up! Iv never dealt with one as tasty as this

 

Contributor
dodger39
Posts: 13
Registered: ‎03-02-2009

Re: unusual tracking cookie?

I'm not really concerned about it, as it's classified as a cookie. More curious as to why it's just started appearing.

 

It's only coming up when I go to a website (anyone). I use the same sites all the time, very rarely go elsewhere.

 

It doesn't come up when I initially open my browser (IE7), only when I go to a site.

 

And as far as it being tasty, you should try a roo sanger.:smileyvery-happy:

Contributor
AuntC
Posts: 31
Registered: ‎02-27-2009

Re: unusual tracking cookie?

For me, it comes up just opening IE browser to my home page.  Then I scan and the cookie is there.  Doesn't happen with Firefox.
Symantec Employee
dennis_lawler
Posts: 9
Registered: ‎04-09-2008

Re: unusual tracking cookie?

Hello to all, and sorry about the confusion this has caused!

 

"Orphan" cookies are what we call cookie files in your Temporary Internet Files folder that do not have a parent entry in the Internet Explorer index file.

There is nothing to worry about - these cookies are not seen by IE, so they are merely taking up hard drive space.  The "Orphan Cleanup" cookie is a special operation that simply cleans up these extra cookies.

 

This cookie has actually been around ever since the Tracking Cookie Cleanup feature was added - however, it was not previously visible, so there appeared to be a discrepancy between the list of cookies displayed, and the count that Norton reported.  This is why Norton used to report 3 cookies, while showing only 2 in the details.  To make the count match the display, we recently updated Norton to display the "Orphan Cleanup" cookie.

 

Hope this clears a few things up!

Contributor
dodger39
Posts: 13
Registered: ‎03-02-2009

Re: unusual tracking cookie?

Thanks for clearing that up Dennis. Now everyone can go back to sleep.
Contributor
AuntC
Posts: 31
Registered: ‎02-27-2009

Re: unusual tracking cookie?

Thanks very much for your answer.  Appreciate it.
Regular Contributor
NY1986
Posts: 1,173
Registered: ‎06-27-2008

Re: unusual tracking cookie?

cool. But since I was the one who opened this question, who was able to mark it solved?
ProTruckDriver
Posts: 320
Topics: 61
Kudos: 66
Solutions: 13
Registered: ‎07-31-2008

Re: unusual tracking cookie?


NY1986 wrote:
cool. But since I was the one who opened this question, who was able to mark it solved?

 

THE COOKIE MONSTER!! :smileyvery-happy:   Just kidding. It was probably the people in RED.
Visitor
minsk2
Posts: 3
Registered: ‎02-28-2009

Re: unusual tracking cookie?

One to me then !!!!!!  :smileywink::smileywink:
Regular Visitor
ETN_TC
Posts: 4
Registered: ‎02-27-2009

Re: unusual tracking cookie?

So when the Orphan Cleanup cookie is found should we tell Norton to "Fix or "Ignore" it or does it matter"?